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CMA's Colonial Auto Center
Charlottesville, VA
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454 Reviews of CMA's Colonial Auto Center
Great sevice. Staff very friendly and helpful.They explained everything they were going to do. If I needed anything else done they would call me first and consult w Staff very friendly and helpful.They explained everything they were going to do. If I needed anything else done they would call me first and consult with me. Very pleased with service More
Another exceptional performance Jim and Felicia make purchasing a vehicle a real "look forward to experience." We have a long track record with both of them and they always make us Jim and Felicia make purchasing a vehicle a real "look forward to experience." We have a long track record with both of them and they always make us feel at home and handle the purchase process with professionalism and dispatch. More
Efficient, and professional Not a major demand. Needed oil change and state inspection. Easy to do the online reservation, and service was prompt and as promised. Everyone wa Not a major demand. Needed oil change and state inspection. Easy to do the online reservation, and service was prompt and as promised. Everyone was friendly and service oriented. More
Excelelent Service Due to my hectic schedule I was running out of time for my State Inspection and stopped by to make an appointment. My Service Advisor, immediately to Due to my hectic schedule I was running out of time for my State Inspection and stopped by to make an appointment. My Service Advisor, immediately took my car in the shop and performed the State Inspection plus the routine periodic service. I am deeply appreciative of the care and friendliness of everyone I dealt with at this dealership.. More
Great diagnosis and then correction of problem The problem with my heater/conditioner/defroster had come on rapidly and resulted in a dangerous situation with bad/snowy weather. Nick Kennedy, serv The problem with my heater/conditioner/defroster had come on rapidly and resulted in a dangerous situation with bad/snowy weather. Nick Kennedy, service advisor for my Buick enclave, was very quick with his analysis and clear in his explanation as to what was going on. Very knowledgeable about the car. He was friendly and helpful throughout the whole process of getting it repaired and arranging the warranty support. He also quickly arranged a rental car for me as it took over a day to do the repair. It was a total pleasure to do business with Nick. More
Amonte was awesome! Amonte helped us find the right vehicle for our situation and worked around some unique challenges - would really recommend working with these guys an Amonte helped us find the right vehicle for our situation and worked around some unique challenges - would really recommend working with these guys and I know we will in the future More
Courteous and helpful Purchased a new GMC truck and salesman was courteous and helpful without being pushy. i would use salesman again if the dealership has the vechicle I Purchased a new GMC truck and salesman was courteous and helpful without being pushy. i would use salesman again if the dealership has the vechicle I need. More
Great Customer Service! Amonte was very helpful with our purchase of a new Sentra. Would definitely recommend Colonial! Small issue with financing made us go back in a few da Amonte was very helpful with our purchase of a new Sentra. Would definitely recommend Colonial! Small issue with financing made us go back in a few days to redo paperwork, but got a better interest rate and a complimentary tank of gas for our trouble. More
Outstanding service! We just purchased a vehicle from Colonial for the first time and were more than pleased with the service we received! Everyone was very attentive, fri We just purchased a vehicle from Colonial for the first time and were more than pleased with the service we received! Everyone was very attentive, friendly, and professional from the start, and Amonte even helped answer questions pertaining to a possible purchase elsewhere. Needless to say, we were welcomed with open arms at Colonial and top-knotch care that we knew that's where we would be purchasing our car. Thanks so much for making the process painless and being so attentive! More
Best purchase experience ever!!!! My husband and I purchased a new GMC Canyon truck last week and this was the absolute BEST experience we've ever had buying a vehicle!!! We will neve My husband and I purchased a new GMC Canyon truck last week and this was the absolute BEST experience we've ever had buying a vehicle!!! We will never deal anywhere else after working with the professionals at Colonial. Simona was very knowledgeable and detail oriented, explaining the features of the vehicle, the purchase process and even made a call to COSTCO to get us registered for a gift card. These are just a few of the things she did that were WAY beyond our expectation. Jim Childress and Jim Blake were the best in working our deal. We felt very confident in the figures Jim C. worked up and the trade-in that Jim B. offered. And Scott was awesome! He handled all of the financial arrangements and found the best rate for us to include setting us up with a credit union that offered a lower rate that the bank and credit union we currently use. He explained all of the contracts available in detail and answered all of our questions so we were confident in the decisions we made. I highly recommend this team of professionals and can't say enough about how satisfied we are and so thankful that we shopped at Colonial. More