CJ Wilson Mazda of Ventura

Outstanding! HONEST DEALERSHIP! Bassam and Esteban were outstanding! I live out of the area and had gone to my local dealer to purchase a 2015 CX9. After spending hours with the sa Bassam and Esteban were outstanding! I live out of the area and had gone to my local dealer to purchase a 2015 CX9. After spending hours with the salesman and finance manager I was so frustrated I left! I contacted CJ Wilson by email and Bassam emailed me right away. I explained my frustration and he assured me he would be upfront about everything, all the way through the process. He had the car I wanted and we made a deal through email and phone! It was that easy! A few days latermy husband and I drove to Ventura and traded in my vehicle and drove out with my new CX9. I must say Esteban was great showing us all the features of the vehicle and made sure we had a full tank of gas for our long trip home! Kris in finance was very pleasant and got us through the process quickly. Awesome dealership all the way around! More

An Excellent Dealership! Just purchased a 3 for/with my son, and from the first internet inquiry to my son driving away in his new car, it was a smooth experience, about as st Just purchased a 3 for/with my son, and from the first internet inquiry to my son driving away in his new car, it was a smooth experience, about as stress free as buying a car can be. No heavy handed sales or finance pitches, very personable, very customer oriented. Tom was available, helpful and informative. Ryan made the paperwork part hassle-free. Looking forward to making my own next leased vehicle a Mazda, from this dealership. More

Great service experience Bassum and the dealership were very friendly and responsive right from the time we bought the CX9. A truly stress free car buying experience. We b Bassum and the dealership were very friendly and responsive right from the time we bought the CX9. A truly stress free car buying experience. We bought the car without seeing it and they delivered it at our home. And we got a great price and excellent service. I can't believe I am writing a favorable review for a car dealership. Times have indeed changed and CJ Wilson Mazda of Ventura is leading the charge with transforming the customer experience one customer at a time. Wishing you continued success More

Good, satisfied with my service. The representatives provided prompt and courteous service and the car is in good working condition now, I am very satisfied with my experience gettin The representatives provided prompt and courteous service and the car is in good working condition now, I am very satisfied with my experience getting my car serviced at this location. More

No pressure At every stage of the experience, from sales to finance to service, the employees were all very open and informative about the car I was purchasing an At every stage of the experience, from sales to finance to service, the employees were all very open and informative about the car I was purchasing and what they were doing at every step in the process. Most importantly, they applied no pressure in the selling of the car or presenting me with finance options. Unlike another dealership which has been flooding me with call since I expressed interest in a purchase, the CJ Wilson team gave me all the information to make my decision and for the week between when I first visited and test drove to my final purchase I only received a single friendly email. When discussing financing they asked me for information about my driving habits and then recommended a finance plan that would best suit that but they in no way pushed me into using it. Between the car I purchased, and the accompanying packages, the financing plan, and the payment all of their recommendations felt genuine and not like "recommendations." I detest high-pressure and aggressive tactics as I feel they are used to mask inadequacies in product and service and so I can say confidently that CJ Wilson Mazda gave me my ideal car-buying experience. More

Awesome Experience I received exceptional service from Jennifer Lange. She was super friendly, professional, knowledgeable and communicated in a way that was not pushy, I received exceptional service from Jennifer Lange. She was super friendly, professional, knowledgeable and communicated in a way that was not pushy, but made me realize I needed tires, which I hadn't planned to get. So I got them...and am so glad I did. When I picked up my car she explained everything in detail that had been done in a way I understood. Overall I left feeling great and so glad I had decided to bring my car in that day!! I will be back! More

Fantastic customer service Customer oriented, courteous ,helpful ,polite . They will go the extra mile for the customer good old fashion customer service I will definitely reco Customer oriented, courteous ,helpful ,polite . They will go the extra mile for the customer good old fashion customer service I will definitely recommend this car dealer to everyone More

friendly courteous service Had a great interaction with Ryan, doing the service maintenance on my MS3. Thanks again! Hope to get some follow up with an accessport that was ori Had a great interaction with Ryan, doing the service maintenance on my MS3. Thanks again! Hope to get some follow up with an accessport that was originally with the vehicle. More

Wonderful Experience I am 70 years old and have owned more cars than I can remember (e.g., Porsche, Nissan Maxima, Altima, 2 Muranos, Cadillac, etc) and have always consid I am 70 years old and have owned more cars than I can remember (e.g., Porsche, Nissan Maxima, Altima, 2 Muranos, Cadillac, etc) and have always considered myself a "grinder" when it came to buying a car. I didn't have that attitude with Wilson since I felt from the beginning they were making a really good deal and everyone was so nice. In fact, I did something I have never done in my life. The day after I got my CX-5, I went back to the dealer since I left something in my trade in. I offered to buy Starbucks for everyone working that day. Only four accepted, but making the offer made me feel good. More

Ryan Rocks Ryan Seuffert always takes great care of me. Keeps me informed of progress on my car. More importantly, neither Ryan or anyone else at CJ Wilson tri Ryan Seuffert always takes great care of me. Keeps me informed of progress on my car. More importantly, neither Ryan or anyone else at CJ Wilson tries to sell me more than I need. I know I can count on their advice about service. More