CJ Wilson Mazda of Ventura

Excellent Customer Service Have had multiple good experiences at the service department since buying my car a year ago. The entire service team goes above and beyond. Jennifer a Have had multiple good experiences at the service department since buying my car a year ago. The entire service team goes above and beyond. Jennifer always delivers excellent customer service. More

Just dropped in for oil change and tire rotation treated gre Treatment was great knowledgeable service man. Got a ride to work. And was very happy with the experience. I did not feel pressure for the first time Treatment was great knowledgeable service man. Got a ride to work. And was very happy with the experience. I did not feel pressure for the first time to upscale or push for new tires I appreciate that More

BATTERY REPLACEMENT WARRANTY Ryan from parts dept., now in service dept. replaced my battery with a new one at no cost, since it still with warranty. finished the work in few hour Ryan from parts dept., now in service dept. replaced my battery with a new one at no cost, since it still with warranty. finished the work in few hours as promised More

Helpful and knowledgable. The salesmen we dealt with went out of their way to find the car that we wanted. We had to compromise on the color due to reduced inventory of Mazda The salesmen we dealt with went out of their way to find the car that we wanted. We had to compromise on the color due to reduced inventory of Mazda 6 manual transmissions. More

Great experience! I was a bit skeptical about visiting a dealership for service, but they changed my mind right away. Awesome costumer service, service was done profess I was a bit skeptical about visiting a dealership for service, but they changed my mind right away. Awesome costumer service, service was done professionally and super fast!!! Thanx Jennifer!!! More

Recall service I brought my mazda in for a recall. From the minute I arrived Ryan took care of me. Richard was quick and professional giving me a ride to work and ag I brought my mazda in for a recall. From the minute I arrived Ryan took care of me. Richard was quick and professional giving me a ride to work and again picking me up later. Ryan explained everything re my car in detail. Richard also saw me looking at a new car and asked if I wanted to take a test drive. He also told me about his mazda. Everyone was friendly and helpful. I will definitely buy my next mazda there. More

5 star review--thank you. "Jennifer" met me as I drove in. Friendly and knowledgeable. Anwsered all my questions and even showed me how to use your coffee machine. What I lik "Jennifer" met me as I drove in. Friendly and knowledgeable. Anwsered all my questions and even showed me how to use your coffee machine. What I liked best, she did not pressure me in having more things done. I came out satisfied and even with a clean washed car. More

car buying It was the Fastest, easiest and honest car buying experience! I never felt pressured or hassled they where patient answered all my questions and where It was the Fastest, easiest and honest car buying experience! I never felt pressured or hassled they where patient answered all my questions and where very informative... More

Real People The Salesman who helped me was Jimmy. Nice guy, didn't just try to push me into any car. Had plenty of questions and very picky about exactly what I w The Salesman who helped me was Jimmy. Nice guy, didn't just try to push me into any car. Had plenty of questions and very picky about exactly what I wanted and he helped out the whole way. These guys came across as real and really laid back in the sense that they were not just sell, sell, sell like most dealerships. They worked well trying to get a price and payments locked in to what was affordable for me. One of the better car buying experiences I've had. Although he was an Eagles fan, he was optimistic and very positive, friendly guy in general. :-) More

Nice people, but I went for the first time to this dealer, having dealt before with the Mazda dealer that was on Ventura Road, where I purchased my 2004 MX-5. My car I went for the first time to this dealer, having dealt before with the Mazda dealer that was on Ventura Road, where I purchased my 2004 MX-5. My car has less the 19k miles on it and it's been serviced regularly, though not at this dealership. The people with whom I dealt were extremely nice and quite friendly and the dealership and service area spotlessly clean. However, they "recommended" that I have ~$600.00 worth of work done, besides the maintenance service (@$49.00) that I requested. It included a complete drain, flush and refill of my power steering fluid, brake fluid and antifreeze. These being priced at around $150.00 each. I asked the reason for this and was told that "they hadn't serviced my car before and didn't know what it might need" - when pressed for more I was told that the "power steering fluid looked a little thin and smelled just a little burned." I didn't think these were sufficient reasons to spend that much money. I asked that they give reasons for the extra fluid work so I could talk about it with someone who understands cars better than I, and all I got was a sheet of paper with check marks indicating that service was "requiring immediate attention." My brakes had been serviced and replaced just a year and a half ago (not at this dealer) and I can't imagine that the brake fluid is in need of flushing after so short a time. I'm sorry that I don't have any trust in them to do future work on my car - they seemed like a really nice place, but I would prefer Tune Up Masters or some similar place in the future. More