CJ Wilson Mazda of Ventura

this place was way better before the old service guy left. Was promised to have my bra ( that I bought there)put on my car for free. And asked to let me know once they figured out problem to call me immediat Was promised to have my bra ( that I bought there)put on my car for free. And asked to let me know once they figured out problem to call me immediately. I ended up driving there and saw my car sitting with no bra on and was told they weren't done with it yet. When it obviously was. Was told I had to pay now to have the bra out on after I was promised not to have to. Your word is your bond. Without it you ain't got xxxx. Looking at the turbo charged Lexis instead of another Mazda. Oh yeah I was quoted 435 dollars for the repair to my door. Then when I returned the bra your service writer said the mechanic could knock the price down 100 bucks. Knowing how things work in the real world I laughed. Thanks for the. Non service. And I'll be letting all my friends from Santa Barbara to Ojai to Beverly Hills/ Hollywood to avoid the place like the plague.. Liars More

Perfect transaction. AJ, John and David were all amazing. Everyone was very knowledgeable, very friendly, and very reasonable. They helped me get exactly what I wanted and AJ, John and David were all amazing. Everyone was very knowledgeable, very friendly, and very reasonable. They helped me get exactly what I wanted and were willing to work with me to do it. More

Never thought I'd love a car dealership Honestly, I never thought I'd sincerely enjoy interacting with a car dealership. From sales, to finance, to service, every step has been a pleasure (a Honestly, I never thought I'd sincerely enjoy interacting with a car dealership. From sales, to finance, to service, every step has been a pleasure (and, strangely, all of them are named Ryan - haha). Since we've had the cars a while, our ongoing interaction is with service and they're awesome. The work is always done quickly, fairly, and pleasantly. The Drive Sure benefits are great, too. Highly recommend this dealership! More

Very pleasant experience I highly recommend the dealership and especially the salesman, Jimmy D'Aangelo. He was very helpful, before and after the purchase, knowledgeable, fr I highly recommend the dealership and especially the salesman, Jimmy D'Aangelo. He was very helpful, before and after the purchase, knowledgeable, friendly, and not at all pushy. It is hard to find an honest car dealership, but CJ Wilson Mazda is! More

Routine Oil change Reasonable price once discount check from oil company was applied. Great service & friendly attention given by Ryan & Jenn. Only gripe; Mazda charge Reasonable price once discount check from oil company was applied. Great service & friendly attention given by Ryan & Jenn. Only gripe; Mazda charges for tire rotation. Appreciate the "complimentary" car wash but in my opinion, if the car is in the air for service anyway, it is just as easy and takes less time to rotate tires than it does to wash and dry a car. This is something I feel Mazda is missing out on. I feel customers would rather take their vehicle to a shop that has "complimentary" tire rotation in routine oil change service vs up charging you for it. More

fast and helpful. Got mx5 3 days ago. And i am very happy with it!and extras included where applied withought me knowing but not for much got coverage for 3 years. And Got mx5 3 days ago. And i am very happy with it!and extras included where applied withought me knowing but not for much got coverage for 3 years. And happy with it all. More

Great dealership with amazing staff! The staff at cj Wilson Mazda are awesome! Jimmy sold my brother a car and a week later I was in there getting my self a new car also! Big thanks to Ji The staff at cj Wilson Mazda are awesome! Jimmy sold my brother a car and a week later I was in there getting my self a new car also! Big thanks to Jimmy(sales rep) John Ahern(sales mngr) and Bassam(general mngr)! These guys made it happen! Great staff, great cars and great prices!!!!! More

They're the biggest rip-offs i have ever had the un-pleasure Made an Appt. for oil change and left with very faulty workmanship and they refused to help repair the damage they did. Instead of telling me they me Made an Appt. for oil change and left with very faulty workmanship and they refused to help repair the damage they did. Instead of telling me they messed up they tried to cover it up and when I found the problem they tried to make like it was my fault. So if anyone plans on going there I would really suggest you find a better place to have work done on your vehicle. More

Oil change Just went for an oil change, made my appt online and they seemed ready for me. Ryan was especially helpful and I didn't have to take any time away fro Just went for an oil change, made my appt online and they seemed ready for me. Ryan was especially helpful and I didn't have to take any time away from work since the shuttle took me and picked me up to retrieve my car on my break. More

Regular maintenance visit was great Jen was very nice $ informative. She was attentive when I explained why I felt their road side hazard coverage was terrible. I had left my lights on o Jen was very nice $ informative. She was attentive when I explained why I felt their road side hazard coverage was terrible. I had left my lights on once & tried to use it for a jump but they wouldn't come to my home unless I provided upfront money. More