CJ Wilson Mazda of Ventura

Great Service.. Great Customer Service.. Great People I am always greeted with courtesy and professionalism. Great job, every time. My family will continue to bring our cars here to be serviced. Bassam go I am always greeted with courtesy and professionalism. Great job, every time. My family will continue to bring our cars here to be serviced. Bassam goes out of his way to make sure you are a happy customer. More

Good service Ordered my parts, and installed them in a timely manner. The dealership worked well with my insurance company and insurance adjuster. Pleased with th Ordered my parts, and installed them in a timely manner. The dealership worked well with my insurance company and insurance adjuster. Pleased with the work done. More

Mostly excellent I brought my wife's 2015 Mazda 3 in for service yesterday. The staff at C.J. Wilson was extremely attentive and performed the essential service - an I brought my wife's 2015 Mazda 3 in for service yesterday. The staff at C.J. Wilson was extremely attentive and performed the essential service - an oil change and tire rotation - very well. The accompanying car wash was reasonably good but could have been better. I would have no hesitation in recommending C.J. Wilson and its service staff - including Jennifer, who had to leave early for personal reasons. Wolcott Gibbs, Jr. More

Lease Great job fast and fair. Friendly and professional. Thanks for my new mazda. It was a good deal to got into our families budget. Thanks Great job fast and fair. Friendly and professional. Thanks for my new mazda. It was a good deal to got into our families budget. Thanks More

Kudos to the Service Department at CJ Wildon Mazda I have been coming to CJ Wilson Mazda for service since I bought my Mazda3 in 2012 and I want to commend the staff in the service department. Very ac I have been coming to CJ Wilson Mazda for service since I bought my Mazda3 in 2012 and I want to commend the staff in the service department. Very accommodating, helpful, and always go above and beyond my expectations. Great Staff in the Service Department. Thank you for the good job you do In keeping my Mazda 3 in perfect running condition. More

svc dept was good experience Overkill for svc reminders. I only need 1 reminder day before....not 6 emails, text and a phone call......really? Other than that good to go. Overkill for svc reminders. I only need 1 reminder day before....not 6 emails, text and a phone call......really? Other than that good to go. More

Easy and Quick I live in Santa Barbara and drive down to Ventura to bet my Mazda SUV serviced at CJ Wilson. Jennifer is always pleasant and professional. My vehic I live in Santa Barbara and drive down to Ventura to bet my Mazda SUV serviced at CJ Wilson. Jennifer is always pleasant and professional. My vehicle seems to be treated well and is clean upon leaving. Love that! More

Great experience I have had a lot of trouble with every other dealership and they made it so easy and made it a pleasant experience. AJ is friendly and takes care of h I have had a lot of trouble with every other dealership and they made it so easy and made it a pleasant experience. AJ is friendly and takes care of his customers. More

Too much time and too much money. I went here for a simple service. I told it would be $59.95 on the phone and that included everything you'd need for a basic service. I went here, eve I went here for a simple service. I told it would be $59.95 on the phone and that included everything you'd need for a basic service. I went here, even though I live 45 minutes away, because this was a better deal than what I could get where I live. When I arrived, I was told tire rotation was an extra $20 and I needed it done. That's the same price I could have paid at home, so I was already annoyed. I wasn't told this on the phone. Then, I waited an hour and 40 minutes. They tried to get me to pay $390 for some things I could do myself for less than $100. I said no. Left. Got on the freeway and my steering wheel was shaking like crazy. It felt dangerous! I can't believe they let me drive away like that. I immediately came back and they then realize (somehow not before I left) that I needed my tires balanced for an extra $70. I was so annoyed and had already been there so long, that I just said no. Reverse my tires back. It took over an hour. Again. I did get my $20 back, but what a waste of time. I won't be back here. I bought my car here but no more servicing here. 2 stars because the lady who helped me, named Jen, was so friendly. More

Super Service From the moment you drive up to the service area, there is attention to detail. The on-line coupon and oil company check sure knock the price down wh From the moment you drive up to the service area, there is attention to detail. The on-line coupon and oil company check sure knock the price down when you need the synthetic oil for a chance. Don't push any service you don't need which is appreciated. Pleasure dealing with Jenn. More