CJ Wilson Mazda of Ventura

Friendly but could use improvement Just an observation that the manager knew we were there leasing a car and waiting for papers etc. yet he yells across the room at the sales guys to ge Just an observation that the manager knew we were there leasing a car and waiting for papers etc. yet he yells across the room at the sales guys to get out and help a customer in the Parking lot. Not in a professional manner more of a bossy yell. But otherwise everyone was friendly . More

Great experience Everyone was very helpful in making sure I got the car I wanted with the price I wanted. Thy were very good with my 2.5 year old. Everyone was very helpful in making sure I got the car I wanted with the price I wanted. Thy were very good with my 2.5 year old. More

Oil change I was disappointed Jennifer no longer works in the service department or at C.J. Wilson. What was usually prompt and efficient service and timing was I was disappointed Jennifer no longer works in the service department or at C.J. Wilson. What was usually prompt and efficient service and timing was shaky at its best. You lost a very good employee who certainly knew how to put customers first. I am usually very patent, and I kept it during the time your people serviced my car. I only hope things improve in your service department, or you will lose customers, both for service and purchase of new vehicles. Richard Hulse More

Would recommend Friendly, honest and expanded hours. Staff is great. Heather is an asset and wish Jenn was still with Mazda in the service dept. Bassam is the typical Friendly, honest and expanded hours. Staff is great. Heather is an asset and wish Jenn was still with Mazda in the service dept. Bassam is the typical finance type of guy. The only issue I have is getting oil change appointments since the service dept has gotten way busier. More

Great Service No appointment and the crew in the service department took care of my Mazda 3...Thomas and Clint, I also had contact with Tammy and Maria....its al No appointment and the crew in the service department took care of my Mazda 3...Thomas and Clint, I also had contact with Tammy and Maria....its always a pleasure when I take my vehicle in for service... More

Friendly and understanding people The people here were very friendly especially Mason. He was down to earth with how the car works and provided no hassel with pricing. He was able to The people here were very friendly especially Mason. He was down to earth with how the car works and provided no hassel with pricing. He was able to answer all of the questions and concerns that I had and was pretty straight forward with me. More

Added Costs Agreed upon a price with the salesman via email only to find extras on the car when we actually went to buy it. We traveled a couple of hours to buy t Agreed upon a price with the salesman via email only to find extras on the car when we actually went to buy it. We traveled a couple of hours to buy the car to get the good deal and was hit up with $600 of extras like window etching and clear coat garbage. Would not remove charges and had the entire family waiting in the car. Turned an otherwise good experience to one that felt like somewhat of a scam. An awesome purchase price quickly turned into just an OK price. Buyer beware. More

Great cars and great staff! Love the car and the sales staff as well as the finance staff. The process was quick and I was out the door in under two hours. Love the car and the sales staff as well as the finance staff. The process was quick and I was out the door in under two hours. More

Turn around was extremely fast I arrived a few minutes ahead of my appointed time and was greeted by service advisor Tom Groebel who started with an immediate evaluation of my vehic I arrived a few minutes ahead of my appointed time and was greeted by service advisor Tom Groebel who started with an immediate evaluation of my vehicle and then joined me to fill out the remaining paperwork. I waited but for an approximate 30 minutes during which the oil change AND car wash was completed. Very cordial and efficient staff! More

Easy-peezy - GREAT SERVICE In and out on time....friendly, nice waiting area, no hassles. And the car wash was such a nice bonus! Really appreciate how easy they make everythin In and out on time....friendly, nice waiting area, no hassles. And the car wash was such a nice bonus! Really appreciate how easy they make everything! More