CJ Wilson Mazda of Ventura
Ventura, CA
763 Reviews of CJ Wilson Mazda of Ventura
Best service in the auto business!!! excellent service, caring technicians, and to top things, you get a clean car when it's time to leave.!! dealership is run by good people and it sho excellent service, caring technicians, and to top things, you get a clean car when it's time to leave.!! dealership is run by good people and it shows!! More
Happy Customer Great experience here! James originally helped find the perfect car a CX-5 Grand Touring, but when I came into to purchase, he was off. I was fortunat Great experience here! James originally helped find the perfect car a CX-5 Grand Touring, but when I came into to purchase, he was off. I was fortunate enough to be helped my Mina to get the deal done. I was concerned that James would not get credit for the sale, but Mina assured me he would, and she was beyond patient, kind and helpful, even though James was my original salesperson. Kris, in finance, was also very nice to work with. He walked me through every part of the paperwork. I can tell this gentleman really knows his stuff. Although I was offered additional features, I did not feel pressured to purchase them. Thanks to all at C.J. Wilson. You have a happy customer! More
Purchase of a 2017 Maxda 3 Mina was a real pleasure to work with, very helpful and knowledgeable (especially regarding the vehicle operating system). Kris processed our paperwor Mina was a real pleasure to work with, very helpful and knowledgeable (especially regarding the vehicle operating system). Kris processed our paperwork expeditiously and explained the contract, payments etc. very well. On the other hand, my wife and I felt that Clint spent entirely too much time trying to justify a low-ball price for my trade-in vehicle. It really soured the buying experience. More
Best car buying experience I’ve ever had!Very helpful and ve I hate the pressure involved with negotiating a new car sale! Tom was easy to talk to and very knowledgeable about all the Mazda cars! Everyone made u I hate the pressure involved with negotiating a new car sale! Tom was easy to talk to and very knowledgeable about all the Mazda cars! Everyone made us feel at ease! More
Overall a good deal with one exception. Mina was very helpful and knowledgeable, but most importantly, did not aggressively pursue a sale. Kris was very professional and did a great job to f Mina was very helpful and knowledgeable, but most importantly, did not aggressively pursue a sale. Kris was very professional and did a great job to find me the best deal I could have hoped for. Having to leave the vehicle overnight for service was rather inconvenient, but Clint was able to find a loaner CX 9 so I could get to work. However, I did see an ad that listed a lower price for the car I bought and did not get a satisfactory answer as to why the price had gone up. More
Quickest full service I brought my car in for the usual service however it was approaching 30,000 miles and needed additional services. Jen went over everything and it was I brought my car in for the usual service however it was approaching 30,000 miles and needed additional services. Jen went over everything and it was finished before the 2 hours that I was initially told. Great service! More
A bit expensive Sorry but replacement of a trim piece that is applied with adhesive should not cost $180!(part and labor) I was a bit surprised to find out the cost Sorry but replacement of a trim piece that is applied with adhesive should not cost $180!(part and labor) I was a bit surprised to find out the cost for labor of applying an adhesive to stick a trim part back on a vehicle costs $125. I do work literally ON people and some of my procedures do not COST $125! More
I won't step foot on CJ Wilson property I'm supposed to get a free oil change but I rather pay for an oil change elsewhere than step a foot on CJ Wilson property. Technically, that "free" oi I'm supposed to get a free oil change but I rather pay for an oil change elsewhere than step a foot on CJ Wilson property. Technically, that "free" oil change actually cost me $1400. More
Great service Jen was really helpful and considerate-she made a courtesy car happen and I am so appreciative. This is huge for me! My car was done quick and it was Jen was really helpful and considerate-she made a courtesy car happen and I am so appreciative. This is huge for me! My car was done quick and it was washed as requested! More
Great customer service We originally went to check out cars for my daughter-in-law. When we were looking at the used vehicles my son found one he liked as well. They tried t We originally went to check out cars for my daughter-in-law. When we were looking at the used vehicles my son found one he liked as well. They tried to find finacining for him but were not able to on a used vehicle. We proceeded with the one for my daughter and they found a better deal on a new car for her. When we were signing he paperwork the salesman pulled my son aside to explain they were able to finance him on a new vehicle as well. Because they were persistent they sold 2 new vehicles instead of 1. More