CDJR of Leesburg

Great experience, just a little lengthy in the process. Overall highly recommend. Jo Lynn was fabulous as well as everyone else we met. Overall highly recommend. Jo Lynn was fabulous as well as everyone else we met. More

Jose was great & kept me informed throughout the process through text/phone/email. Nik provided excellent videos & discussed his findings with me. Mike provided pictures & discussed his findings with me. Th through text/phone/email. Nik provided excellent videos & discussed his findings with me. Mike provided pictures & discussed his findings with me. These 3 gentleman went above & beyond to help me through this stressful time. I very much appreciate their professionalism & excellent customer service, More

My wife and I found a vehicle at CDJR of Leesburg, Florida. Do to work scheduling conflict, I had told my wife to go and test drive the vehicle. If she did like the vehicle I would go and talk numbe Florida. Do to work scheduling conflict, I had told my wife to go and test drive the vehicle. If she did like the vehicle I would go and talk numbers at a later time. Corey Freeman was the the gentleman / sales representative that introduced himself to my wife when she arrived at the dealer. According to my wife, Corey was professional, polite, and respectful. She even had our children with her and Corey was engaging with them. My wife's characterization of Corey was confirmed by my time spent with him. This dealer has found themselves a professional. Charles Hunter was the sales manager and he worked the numbers. Charles is a man of his word. Whatever he promised it was delivered. So why not 5 stars and only 4 stars: 1) In reference to the elevated platform that sits directly at the main entrance, either move it, dismantle it, or bring it down to eye level with the customer. The last thing a customer wants is every sales manger looking down on them when they walk into a dealership. Shopping for a vehicle, for most people, is intimating and the customer is already guarded. You want to be on the same level as your customer not looking down on them. 2) The managers know how long it takes to get paperwork done for buying a vehicle, transferring tags, registration, etc. Especially when this dealer sells over 300 vehicles a month. Don't tell a customer with children to come to the dealer just to have them sit there and wait. Especially, when that customer told you multiple times of an appointment. Our situation may have been different to do the paperwork being done electronic signature, but be cognizant of the customers time when they are being open and honest about their time. Corey, thank you again for your professionalism and treating my family like family. More

Sean was great, was greeted on my way in, no xx, great job. Very pleased with my purchase job. Very pleased with my purchase More

Very helpful. Always kept me up-to-date on everything excellent customer service. What always recommend? Always kept me up-to-date on everything excellent customer service. What always recommend? More

The service representative was very attentive and provided an excelent service. The inspection video was also very clear. provided an excelent service. The inspection video was also very clear. More

Ryan was amazing with helping us with our caravan I. Was really happy with the service Was really happy with the service More

We found everyone we encountered in the sales department of this dealership to be pleasant and helpful. Robert Smith found the perfect car for us, based on our “wants”. He was great about showing the feat of this dealership to be pleasant and helpful. Robert Smith found the perfect car for us, based on our “wants”. He was great about showing the features of the car. He was always responsive to calls or texts, and has even been helpful after we took the vehicle home. Jo-Lynn Smith has helped acquaint us with all the technology in our new car. And, thanks to Waseem and Edgar for making the negotiations and paperwork go smoothly. More

It was easy to set up an appointment and the service was fast and friendly fast and friendly More

In the past my car was washed and the interior plastic protector, etc. removed from inside the car. The service department employee seemed rushed and not paying attention to what I was saying when I arri protector, etc. removed from inside the car. The service department employee seemed rushed and not paying attention to what I was saying when I arrived. When I asked a couple of questions about the completed service he said look at the report. More