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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

December 03, 2018

Good service Staff was courteous. Wait time was reasonable. Lucked out and did not need any repairs to pass my Inspection. Dealership always honest. Would rec More

by MDIFRANSICO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're happy to hear that you had a good experience with us. Hopefully we made a good enough impression on you that you will continue to use our service department in the future!

December 01, 2018

Efficient Len is the most efficient, friendly and sensitive to the clients service needs. I came in at 4 without an appointment and he took care of everything. More

by DPIERCE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. Sometimes service is hard to get into without an appointment so we're glad that Len was able to get you taken care of. Please let us know if you need anything in the future!

November 30, 2018

One of the better experiences I’ve had buying a used vehicle My salesman Matt Gajdzik was extremely helpful in all aspects of purchasing the vehicle. He paid attention to everything I said and didn’t try to be p More

by DRICE401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Eberlein, Mat Gajdzik, Tom Lalor
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're glad to hear that Matt took such great care of you. Please let us know if you need any help in the future and we'll be sure to take care of you. Thank you for your business and good luck with your truck!

November 30, 2018

Inspection. Oil change Heather was the BEST !!!!! Agent I have ever dealt with and I was first in line but 2-3 ppl come up and stood behind me. There was 3 other guys there More

by JARNOLD554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Martinez
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Oh no! While we're happy to hear that Heather took care of you and the other customers, we will certainly address the issue with our other advisers. Heather has recently returned to us and we're glad she did! Please let us know if you need any assistance in the future and we'll be glad to help. Thanks for the review!

November 30, 2018

Service was complete in a timely fashion Len is the bomb diggity and I would definitely recommend to friends and family . Vehicle service was completed before the time promised everyone was f More

by Jpez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We feel the same way about Len! Glad to hear he took care of you!

November 30, 2018

Disappointing My service have been a very long process. It’s been months with the same problem. I have not been able to run my business correctly for a long time. More

by SMCCROSSIN054
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Close, Tom Gustafson
Dec 03, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry to hear that you're having a negative experience with us. I want to dig into this further but I will need some info from you first. I do not have any contact info for you. Please feel free to reach out to me directly at 724 929 8000 x548 or at jkranik@charper.com to address your issues. I hope that we can get this resolved for you quickly. - JoAnne Kranik, Business Development Center Manager

November 30, 2018

Friendly staff ask for Patrick if your looking for a tru Friendly staff great deal speak to Patrick if you need a truck. Highly recommend c Harper Ford . They even got me a free lunch while I waited. More

by HAINESJAY75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decker, Pat Calvaresi, Tom Lalor
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We're happy to hear that Pat took care of you and your stomach! Please let us know if you need help in the future and thank you for your business!

November 30, 2018

Service department is very good. Never had any problems with there service department. I like the reminder calls and emails I get from them. And I like the follow up calls. More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck Calcek, Tom Gustafson
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

So many people forget about their service appointment, we like to try to remind everyone because we realize things come up. And we always want to check in after to make sure we didn't miss anything. Please let us know if you need any help in the future and thank you for the review!

November 30, 2018

Quality service Justin Martin And Len took care of an issue with my 2017 F150 driver seat. I was able to speak to the mechanic who answered my questions. The mech More

by MARKOFPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Merlin, Len Marino
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Service and sales go hand in hand. We're happy that service took such great care of you that you'll come back for the sale next time! Thank you for your review and thank you for the business!

November 30, 2018

very efficient and quick Got tires and oil change. They went above and beyond to help me out in an unfortunate situation. Very please and glad it was taken care of More

by MBIZI228
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather in service , Justin Merlin
Dec 04, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're glad to hear that we were able to take care of you when you needed it. Please let us know if you need anything in the future.

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