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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

December 11, 2018

Dave went above and beyond to make sure that the product that was bad was maintained through the original warranty and that we were made to feel very comfortable in his honest More

by Clinician
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

ADVOCATE is a great way to describe a service adviser! We're happy that he was able to be a great bridge between you and the warranty company. Please come back to see us and Dave in the future!

December 11, 2018

Great I told Harold my situation and he proceeded to work with me for the best possible solution,the overall team I worked with throughout this whole transa More

by FOX61177
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris in finace, Will Mansberry, Harold Shemesh, Jessica Moody
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

We're happy to hear that your experience was good. And that Harold was able to help! The best way to thank him is by sending him a few customers! Thank you for your business and good luck with your car!

December 11, 2018

inspection, oil change Had my 2014 Edge in for inspection, oil change and new wiper blades. It was all done perfect and quick. Very happy with the work that was done. Even a More

by L.DSELVOSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mansberry
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Glad to hear that you were taken care of quickly and efficiently! Please let us know if you need assistance in the future and we'll try to be just as good then too. Thanks for the review!

December 11, 2018

Purchase a used car Great service l really appreciate his hard you guys worked to get me finance fir a vehicle woody was great and would recommend him to anyone More

by Roxanne27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory (Woody) Woodmancy, Tom Lalor
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Woody is one of our most loved salesmen! We're happy that he's decided to stay a part of our team and hope he's here for years to come. We're happy that he was able to get you into a vehicle and please keep coming back to see us!

December 11, 2018

terrible service every time I bring my truck there they find something to charge for my free inspections you have to fight with them all the time I filed claim for so More

by CDLTONY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Justin Merlin
Dec 12, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry to hear that you've had a bad experience with us. And I would like to hear more from you to see what went wrong. Please understand that when you purchase a vehicle from us, all of your state inspections are free. But you do still have to pay for emissions and any repair that would be needed. While it's true that some people do walk in and out not owing anything, if there is a repair needed that's not covered under warranty there will be a bill. And we would never PASS a vehicle that would put our customers safety or their vehicle at risk. Please contact me at your earliest convenience to discuss the issues you're having and we can dig deeper into it. JoAnne Kranik - Business Development Center Manager, 724 929 8000 x548 or jkranik@charper.com

December 10, 2018

Great service. Quick friendly service. I went to a different dealership and they told me a ridiculous wait time for an oil change. Came to C Harper and was in and ou More

by antionette.chester18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
December 10, 2018

Always great to deal with and communicate. Very good overall! Outstanding employees, timely fashion, polite, knowledgeable,friendly people who care what you problem would be or just a service. More

by JWCIFERNO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Dalton, Tom Gustafson
December 10, 2018

Most satisfied I was greeted with a smile and a how are you. She reviewed with me what services I was getting done and approximately how long it would take. She prom More

by CAT3455
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Martinez
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

It's great to see Heather's smiling face in our service drive again! Being a service adviser is a tough job sometimes, but Heather's positive attitude really carries over to our customers. We're glad to hear that she took care of you promptly and thoroughly. Thank you for your business and your review!

December 07, 2018

The person helping me was a very professional individual I am very satisfied with the service I received and will continue to do business with c harper Was a great experience thank you again. More

by LINT6980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather
December 07, 2018

Great I choose c harper to do all my service work. They are very honest and friendly. Never am i dissatisfied. Would always recommend. Will return. More

by DCOVEN123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
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