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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

December 14, 2018

Good job! Great job n friendly atmosphere. Pat Brown works hard to get u in a car. The last service guy I had Thursday was great!!! Thank you! More

by TMALLEN611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot my service guys name Thursday. He was very nice!!!, Patrick Brown
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. Pat Brown Is "the hardest working man in show business"! We love him and all the work he does. Good luck with your car and let us know if you need anything!

December 13, 2018

Routine Maintenance & Warranty Repair Len and the team did a super job. Very professional and Len kept me informed of the progress. Nice and clean waiting area as well. More

by PHOOK1208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're happy to hear that Len took care of you and made your visit easy. Please come back to see us again!

December 13, 2018

Great Service They are very kind and generous to work with they help you every way they can do great work never had any complaints so it More

by Lonnieray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Thompson
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

We certainly hope how you were treated will make you come back to us in the future. Please let us know if you need assistance in the future and we'll continue to help!

December 12, 2018

Recall and oil changes ! SOOOOOO FAR people there are always pleasant and kind! I have NEVER had any problems with the people there! From Casey Harper all the way down ! some of these peo More

by LEVEL1120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Brown, Will Mansberry, Casey Harper Jr, John Eberlein, Gary Dalton, Harold Shemesh, Dino Saello, Ken Prouty, Dan Etherington, Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

You should always be greeted with a smile and a welcome when you enter our buildings! We're happy to hear that you've been treated well and hopefully that helps you come back to see us in the future. Thank you for your review and your continued business!

December 12, 2018

Happy with the service center, they washed my van, removed tar and iron sulphide that was all over it! Awesome job thank you! Happy with your service More

by KLARSON74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Mansberry, Bob Close, Tom Gustafson, Justin Merlin, Dan Etherington, Cody Johnson, Dave Thompson, Ryan Klanchchar, Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Cleaner cars make for happier customers! Thank you for your review and please come back to see us again!

December 12, 2018

Very Satisfied It's nice to have a car dealership treat you like your car problem matters. I would recommend using their service department for any car problem. More

by BUBASH.RICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather, Will Mansberry, Bob Close, Tom Gustafson, Justin Merlin, Dan Etherington, Cody Johnson, Dave Thompson, Ryan Klanchchar, Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Absolutely your problem matters to us! All of our customers matter to us and should be treated as such. We rely on you to stay in business. And even though we don't want anything to happen to your vehicle, we want you to feel confident that we can fix it for you and you'll have a good experience with us. Please let us know if you need any help in the future and thank you for the review.

December 11, 2018

Service Went in for an oil change and tore rotation. Service was excellent, they changed the oil, rotated and balanced the tires and even washed the vehicle. More

by PERRILT1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! And yes! Please recommend us because we love referrals!

December 11, 2018

New Ford Dump Truck Dealt with Patrick C. He was honest , friendly and got things done so I didn't have to sit around all day waiting to go through the buying process. More

by Andy N.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Calvaresi
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

The waiting can be rough sometimes when you're buying a vehicle. So if we can expedite it for you, we will. Hopefully our processes and Pat's courtesy will make you come back to see us next time too! Good luck with your truck and thank you for the review!

December 11, 2018

A good experience for me at c.haper truck center I got service done on my dodge truck that was not purchased from c.haper but they treated me as like I did friendly and More

by Lawncareguy04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close, Tom Gustafson
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Obviously we would love if everyone bought all of their vehicles from us, but we know that's not going to happen. So if we still get some of your business through our service department, we'll take it. And who knows, if we treat you right in service, maybe you'll buy the next one from us. Thank you for your review and please come back to see us again!

December 11, 2018

Unfinished You did some work but you didn't resolve the problem. The car still has the surge. I was told to wait til the check engine light comes on. That is More

by SLW-FLW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heather
Dec 12, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. I don't know all of the details in your case. But sometimes, unfortunately, if we can't replicate the problem you're having, we can't find it or fix it. It's very frustrating for us as well. We never want our customers to lose faith in us or think that we're trying to take advantage of them, or worse, don't care at all. I would like the opportunity to hear more from you to try to resolve the issue. Please contact me at your earliest convenience so we can discuss a game plan to get your vehicle taken care of. JoAnne Kranik, Business Development Center Manager, 724 929 8000 x548, or jkranik@charper.com.

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