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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

December 19, 2018

A friendly dealership! I have been visiting the C Harper Kia service center for the past 8 years and have never been dissatisfied. They are punctual and have made the neces More

by ANIL BALAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 26, 2018 -

C. Harper Ford Kia Honda responded

WIFI is so important these days! What did we ever do without it? We're glad that your experience was a good one and hopefully you come back to see us again! Thanks for the review.

December 19, 2018

Very good experience there. The work is top of the line. Very good people skills. We feel good about everything there. Would like to get some coupons for free oil change. Lol. More

by Denise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Pikulsky, Len Marino
Dec 26, 2018 -

C. Harper Ford Kia Honda responded

Thanks Denise! It looks like you are dealing with two of our best in Jeff Pikulsky and Len Marino. Please let people know to come up to see Jeff when they need a new car and if they purchase from him, he'll send you $50! Thank you for the review!

December 19, 2018

Excellent service Very kind knowledeable hard working service reps and salesmen, clean professional enviroment. The only negative thing I can say personally about this More

by Stevo3980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Dec 26, 2018 -

C. Harper Ford Kia Honda responded

Thank you for the review. We appreciate your feedback. Unfortunately, bringing your car in for service is kind of like the doctors office. Sometimes appointments run longer than others and sometimes emergencies come in. Trust me, we definitely try to get you in and out as quick as possible, but we know it doesn't always happen. We are making lots of changes in our service departments to try to make them more streamlined and functional. Please give me a call and we can discuss this situation further. JoAnne Kranik 724 929 8000 x548 or jkranik@charper.com

December 18, 2018

2 Separate Times bad service This last time I had to come back to fix the same thing. The time before this one. Never called to let me know the car was ready. I Called 15 minute More

by larryennis8466
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dave Thompson, Len Marino
Dec 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We appreciate all feedback - positive and negative. I apologize that you've had two bad experiences with us. I would like to hear more from you about the situation and dig a little deeper into what happened. Please contact me at your earliest convenience and we can discuss what happened and get this resolved for you. JoAnne Kranik, Business Development Center Manager 724 929 8000 x548 or jkranik@charper.com

December 17, 2018

service on 2012 sorento Made appointment by phone for inspection and oil change. Lenny checked me in and I told him exactly that. When they finished and I was checking out. T More

by GOULDLISAJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Merlin, Len Marino
Dec 18, 2018 -

C. Harper Ford Kia Honda responded

We are sorry to hear that we let you down. Len is usually better than that but occasionally something does slip through. We hope that you are willing to give us another chance for us to show you that we really are better than the service that you've received. And we apologize that we inconvenienced you by having to wait longer. Please let us know if and when we can help you in the future and we'll strive to be better for you. Thank you for your review and your feedback.

December 17, 2018

super service was greeted by len marino. very informed on what I wanted done gave me the time when it would be done and it was. would tell friends to go there. . More

by SEADUCE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Baysinger, Dan Etherington, Len Marino
Dec 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review! We appreciate your business. And we definitely appreciate that you're willing to refer people to come see us. Thank you for your words and please come back to see us again!

December 17, 2018

Best Service !!!! Len is usually my ‘serviceman’ when my Escape needs maintenance. Always a smile/ great communication/ never lets me down/quick service /at reasonabl More

by MARIACURRENT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Close, Tom Lalor, Dan Etherington, Len Marino
Dec 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for such a kind review. We're happy to hear that you've had continued good experiences with us and stay a loyal customer to us! Without people like you, our business would suffer. So we are very grateful when we say THANK YOU! Please keep coming back to see us!

December 17, 2018

The Best Service All The Time! I really felt valued as a customer,Heather, is remarkable,very efficient, effective, knowledgeable,and superb personality! The Staff as a Whole were a More

by STEMU1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather(service consultant),Paul Dush
Dec 18, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your great review! We appreciate your business and we do value all of our customers. So thank you for being a part or our "C. Harper Family"!

December 14, 2018

Great Service Len kept me informed, explained what was done and had car finished when promised. He aslo prepared a quote for new tires when needed. Updated my oil More

by GEOSTEIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're happy to hear that Len was thorough and was able to help now and prepare you for your future needs. Please let us know if you need anything in the future.

December 14, 2018

Quick and easy Dana was great. Not pushy about future of brake service. Answered my questions and concerns. Didn't rush me. Didn't talk down to me like a man would. More

by KathyT*
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana? I think her name
Dec 15, 2018 -

C. Harper Ford Kia Honda responded

We happy to hear that you had a good experience with us and hope that means you'll be back to see us again. Thank you for your review and your business!

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