C. Harper Ford Kia Honda

Great Job Dropped truck off inside out of weather. Heather did a great job keeping me updated. They found additional repairs needed but completed them all so Dropped truck off inside out of weather. Heather did a great job keeping me updated. They found additional repairs needed but completed them all so a second visit wasn't needed. More

Very frustrating Took my truck in for service and also asked to have knob that was loose looked at. Was on premises looking at vehicles for my wife and told them to ca Took my truck in for service and also asked to have knob that was loose looked at. Was on premises looking at vehicles for my wife and told them to call with any questions/problems. Came back 2 1/2 hours later to pick up truck and talked with advisor and was told everything was done. When I went out to truck there was a note from tech saying front suspension needs service and knob was still loose. No one called while it was there and nothing was mentioned when I talked with adviser or when paying at cashier window. Now I need to make ANOTHER appointment and wait again when it could have been done on ONE VISIT. Not very happy with this visit. Cody was the one who I called to make appointment but, I don't remember who the lady was who exactly waited on me, no name tag. More

Didn't solve problem windshield wipers stop during driving....doesn't happen all the time., it even happened on the way home. Very disappointed.....upset. xxxx shame. I windshield wipers stop during driving....doesn't happen all the time., it even happened on the way home. Very disappointed.....upset. xxxx shame. I really like the car. More

Friendly, Fair and Fast I arrived about 15 minutes prior to my appointment but was served immediately by Cody. It didn't take long for Cody to get what he needed so I settle I arrived about 15 minutes prior to my appointment but was served immediately by Cody. It didn't take long for Cody to get what he needed so I settled in with a complementary donut and coffee and began to read the newspaper I brought along. About an hour later, Cody came by to let me know the service to my Kia was completed. From that point, within 10 minutes i had paid my bill and was on the was home. It's just that easy!! More

Service Compliment Heather. Very professional and responsive to my schedule needs. I was surprised by the service bulletin sent by KIA. This update didn’t app Compliment Heather. Very professional and responsive to my schedule needs. I was surprised by the service bulletin sent by KIA. This update didn’t appear on UVO. Poor website. More

Great customer care everything was done in a timely manner nice waiting area, Dan walked me through every thing that was done there were no surprises They checked to make everything was done in a timely manner nice waiting area, Dan walked me through every thing that was done there were no surprises They checked to make sure i got every thing I needed to complete the job.on time. More

C Harper a great place for service. Always taken care of in a timely manner. Very helpful, friendly staff. C. Harper is a well organized, very neatly taken care of dealership. Len Mari Always taken care of in a timely manner. Very helpful, friendly staff. C. Harper is a well organized, very neatly taken care of dealership. Len Marino is our favorite service manager. More

In with old car out with new car Heather was my advisor and she was more than polite, professional and helpful. Sam Leccia was awesome as my salesman! He wasn’t pushy at all...he le Heather was my advisor and she was more than polite, professional and helpful. Sam Leccia was awesome as my salesman! He wasn’t pushy at all...he left it up to me to decide on the information he gave me about the Ford EcoSport. I felt very comfortable working with Sam Leccia. I absolutely love my new car and I thoroughly enjoy driving my 2018 Ford EcoSport!! More

Great I had a great experience at charper ford. I was in for an oil change and tire rotation. They got the work done in a timely matter I had a great experience at charper ford. I was in for an oil change and tire rotation. They got the work done in a timely matter More