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C. Harper Ford Kia Honda

Belle Vernon, PA

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1,405 Reviews

100 Harper Dr

Belle Vernon, PA

15012

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1,405 Reviews of C. Harper Ford Kia Honda

January 01, 2019

C. Harper fan I am!!! I needed help identifying a paint code for my wheels to touch up and Ford could not help but Woody came to the rescue. Service department was friendly More

by TFOLINO66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregory (Woody) Woodmancy, Tom Lalor, Heather Secrist
Jan 10, 2019 -

C. Harper Ford Kia Honda responded

Woody is one of our most experienced sales associates and is always eager to help. We are so happy we could help out! Thank you for your business, time, and review!

January 01, 2019

Excellent service and friendly staff. The entire experience was great start to finish. Making the appointment was easy and the email reminders were good. The staff was friendly and took th More

by JLEADBITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Klanchchar, Len Marino
Jan 10, 2019 -

C. Harper Ford Kia Honda responded

An easy and pleasant experience is always our goal! We value your time and business, and hope to see you back again. Thank you for the review.

December 31, 2018

Flat tire Heather helped resolve a unfortunate incident (screw in tire) of my new truck. She was able to resolve my situation quickly even though I just walked More

by CODYDOG1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will, Heather Secrist
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Walk in are always tricky. But we're happy that Heather was able to take care of you quickly. Please come back and see us again!

December 31, 2018

I was treated with respect by professionals. I have heard from friends and family that Harper is a good place to go to service your car. I don’t remember many names, but Cody was the person who t More

by SANDYPAULWILLIAMS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Art ?, Cody Johnson, Heather Secrist
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your review. Please let us know if you need any help in the future and we'll be happy to assist again! We're happy to hear that your first experience with us was a good one. And next time, have the popcorn!

December 29, 2018

Buying Super Duty Truck Great Job Patrick and Jeff did on my time purchasing 2019 F250 Super Duty Lariat. Patrick worked very hard to make sure I was satisfied! More

by BSNYDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Decker, Pat Calvaresi
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Thank you for the review. And thank you for your business! We're glad that we could make everything work for you. Enjoy your truck!

December 28, 2018

Was a great experience Online appointment was made with service Rep Len. The service was awesome Len was very professional and service was prompt. Would recommend using Len More

by p1nky01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Thanks for the review! We're happy to hear that we made is quick and easy for you. Please let us know if you need help in the future.

December 27, 2018

Great The service was great . I had a oil change . All the c Harper were very nice and helpful. Thank you .i will be back soon More

by SURECHEK2827
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Thank you for your review! We hope to see you again soon!

December 27, 2018

Recall service They said it would take an hour and it did. Process was smooth and lady who checked me in and out was so nice and seemed like she genuinely cared. More

by DARCYBOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Secrist
Jan 09, 2019 -

C. Harper Ford Kia Honda responded

Thank you for the review. We're happy that you were taken care of quickly. You were probably helped by either Diane or Kathy in the cashiers office. And yes, they both care about our customers and we're happy to hear that you felt that. Please let us know if you need help in the future.

December 25, 2018

car inspection I told the service manager I was in a hurry, 2 hours later I was told the battery was loose and he could not inspect my car. first ti More

by TMM1
Customer Service
Recommend Dealer
No
Employees Worked With
Cody Johnson
Dec 26, 2018 -

C. Harper Ford Kia Honda responded

I'm sorry to hear that you had a bad experience with us. I would like to get more information from you to find out what happened. We never want our customers to feel like we're not taking care of them properly so we would like to be able to rectify the situation if we can. Please contact me personally at your earliest convenience and we can discuss options to move forward and hopefully keep you as a customer. Thank you for your feedback. JoAnne Kranik, Business Development Center Manager 724 929 8000 x548 or jkranik@charper.com

December 25, 2018

Inspection I was received in a timely manner, kept updated on my vehicle, the service provided was explained in simple terms. I felt comfortable with the service More

by ICUNOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Len Marino, Heather Secrist
Dec 26, 2018 -

C. Harper Ford Kia Honda responded

Thank you for your review. We're glad to hear that you had a good experience with us and that everything was explained thoroughly to you. Having confidence in the service department takes alot of the stress out of your trip in to us. Hopefully you'll come back to see us again!

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