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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

January 31, 2025

Kyle and Shawn were both very friendly and professional. They were both helpful when picking out my car. More

by MPRATER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

They checked out all my concerns and Baby was running much better when I got her back. More

by lallen945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't know names.
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Jan 27, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear Baby is running much better now. Taking care of your concerns is always our top priority, and we’re so glad we could help. If there’s anything else you need, please don’t hesitate to reach out. We’re here for you!

January 25, 2025

The salesman Troy was amazing. He keyed in on what we were looking for and knows the product inside and out. More

by brandt_kerkhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for your kind words about Troy. We’re thrilled to hear that he was able to help you find exactly what you were looking for with his expertise and knowledge. We’ll be sure to pass along your feedback to Troy—he’ll be delighted to know he made your experience a great one! If there’s anything else we can assist you with, please don’t hesitate to reach out.

January 24, 2025

Byers makes it easy. We felt like we were being treated fairly and respectfully. Pricing was good. My only suggestion would be to make the customer experience a little More

by Tank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher (CJ) Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us. We’re delighted to know that you felt treated fairly and respectfully, and that you had a relaxed and positive finance process. Your suggestion about enhancing the customer experience with small touches like offering drinks or snacks is truly appreciated. We're always looking for ways to improve, and it’s feedback like yours that helps us grow. We’re grateful for your kind words and look forward to welcoming you back in the future. Thank you for choosing Byers!

January 24, 2025

Quick turn around on the diagnostic and repair of the problem. Tara was excellent in keeping me informed! More

by hd_jlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that the diagnostic and repair process was quick and efficient for you. Tara will be delighted to know her efforts in keeping you informed made a difference. We greatly appreciate your feedback and look forward to assisting you again in the future!

January 18, 2025

Friendly, knowledgeable staff. Vehicle repaired and ready for pickup when promised. Clean and comfortable waiting area. More

by DSTITES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2025

They have been help full with information that I needed to take care of the car More

by GOLFLADY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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January 17, 2025

I had an issue that was unresolved initially, but the service team went above and beyond to resolve the issue. Very impressed with the team!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 16, 2025

An Excellent place to buy a new car. Salesperson and Manager are easy to deal with. More

by Regmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Byers Toyota responded

Thank you for your kind words. We’re thrilled to hear you had an excellent experience with our team. Providing friendly and hassle-free service is always our goal. We look forward to serving you again in the future. Enjoy your new car!

January 12, 2025

Very fast and responsive would definitely recommend them to any of my friends! Great service thanks More

by jgmafun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our service. Your recommendation means the world to us, and we’re always here to provide fast and responsive support whenever you need it. Thanks again for choosing us!

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