Gynnae Britton
Gynnae Britton at Byers Toyota
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Gynnae Britton

Service Advisor

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.8
355 Reviews
4.8

355 Reviews

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355 Reviews of Gynnae Britton

June 08, 2024

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The car detail was minimal, I have received more for less previously elsewhere. Will not recommend or purchase again. More

by kprince.kg
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Recommend Dealer
Yes

June 07, 2024

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Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
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Recommend Dealer
Yes

June 03, 2024

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Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
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Recommend Dealer
Yes
Jun 04, 2024

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

June 03, 2024

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Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
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Recommend Dealer
Yes

Other Employees Tagged: Pam Bishop, Colton Gray

Jun 04, 2024

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

May 24, 2024

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I have used Byers Toyota for 15 years, having moved from CA. The service and educations of service has always been exemplary. GAENNAE BRITTON I trust implicitly. Since I am a senior, GAENNAE gives me a pl More

by herosheart65
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Recommend Dealer
Yes

Other Employees Tagged: Josh Lewis, Tara Farmer

May 28, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota as your preferred dealership for the past 15 years, we appreciate your loyalty and trust. We are delighted to hear that your experience with our Service Advisor, Gaennae Britton, has been exemplary and you have found her to be trustworthy. Providing excellent service and education is crucial to us and we are pleased that we have met your expectations. As a senior myself, I can understand the importance of having a plan for future services and I'm glad Gaennae has been able assist you in this regard. Thank you again for your kind words and support, we hope to continue serving you for many more years to come!

May 18, 2024

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I had an expensive front brake job done and now my brakes are squealing louder than ever, I am truly wondering if my car actually was even serviced or not. More

by mooretd
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Recommend Dealer
No
May 22, 2024

Byers Toyota responded

We're very sorry to hear that your brakes are still squealing after having had them serviced with us, I can certainly understand how frustrating that must be. We take great pride in providing quality service to our customers and want to ensure your satisfaction. Please bring your car back into our shop at your earliest convenience so we can further inspect the issue and make sure everything is running smoothly for you. We value your business and will do what it takes to make things right. Thank you for taking the time to share your feedback, we appreciate it and look forward to resolving this for you.

May 03, 2024

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Tara is great. She has been helpful, honest and pleasant to work with on our two tundra trucks. So nice to have great customer service!!! More

by PSLARSEN
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Recommend Dealer
Yes
May 10, 2024

Byers Toyota responded

Thank you for your kind words about our team member, Tara. We are delighted to hear that she provided you with helpful, honest and pleasant service while assisting you with your two Tundra trucks. We strive to provide excellent customer service and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future at Byers Toyota!

May 02, 2024

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Fantastic service! The techs and advisors here rock, wouldn’t take my car anywhere else. Love the Byers family! More

by agorsuch
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Recommend Dealer
Yes
May 02, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota for your car servicing needs! We truly appreciate your positive feedback and are delighted to hear that our team provided you with fantastic service. Our technicians and advisors work hard to ensure the satisfaction of our valued customers like you. We look forward to serving you in the future!

May 01, 2024

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Awesome, as always ready for you, efficient and always a pleasure to work with. Highly recommend them More

by timothymcdonnell350
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Recommend Dealer
Yes
May 07, 2024

Byers Toyota responded

We truly value your continued loyalty to Byers Toyota! Thank you for taking the time to leave us such a positive review. We love hearing that our team was able to provide efficient, friendly service during your visit. Our goal is always to make sure our customers have the best experience possible, so your recommendation means the world to us. We look forward to providing you with exceptional service and keeping up the high standards we are known for. Thanks again!

April 11, 2024

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Great people great service loved whole experience. Felt cared for and would recommend them to anyone More

by chartman890
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Recommend Dealer
Yes
Apr 12, 2024

Byers Toyota responded

Hi there, thank you for choosing Byers Toyota for your automotive needs. We're so pleased to hear that you had a great experience with our team and felt cared for during your visit. It's our goal to provide top-notch customer service and we're glad we could exceed your expectations. Thank you for the recommendation! Please let us know if there's anything else we can do for you in the future. - The Byers Toyota Team

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