We appreciate the thoroughness of the communication with
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This partic
the dealership, and the professional expertise. We also trust their opinion regarding needed services. I do not feel they try to upsell. This particular service call was for a defective oil cover found by a very attentive mechanic. It was under warranty, so the parts and repair were covered. We were also offered a free rental car for the few days our car was at the dealership.
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by LVORYS
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Josh Lewis
, Gynnae Britton
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad you appreciated the thorough communication, professional expertise, and honest guidance without pressure. It is great to hear the issue was caught, covered under warranty, and that the rental made things easier for you. We truly appreciate your trust 😄
I’ve brought numerous Toyotas to this dealership for
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
service over 30 years or so. I find them to be honest and thorough in servicing my cars here. The Service Advisors here listen and communicate well.
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by brju86
Verified Customer
Verified Customer
Service Price Transparency
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We truly appreciate your loyalty over the years and are glad to hear you have consistently experienced honest, thorough service with clear communication. It means a lot to have your continued trust 😄
Fast and reliable.
Really easy to make an appointment. Never have had an issue with the service provided
Really easy to make an appointment. Never have had an issue with the service provided
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by Michael.smedley
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 18, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad you found our service fast, reliable, and easy to schedule, and that everything has been consistently smooth for you. We truly appreciate your trust 😄
Exceptional.
Gynnae did a great job keeping me apprised on the status of repairs. A significantly better experience than Germain where I purchased my truck.
Gynnae did a great job keeping me apprised on the status of repairs. A significantly better experience than Germain where I purchased my truck.
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by hermanl3652
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad Gynnae provided exceptional communication and kept you well informed throughout the repairs. We truly appreciate you choosing us 😄
Awesome, from start to finish.
Gynnae is wonderful: always extremely friendly, helpful, knowlegeable, and honest.
Gynnae is wonderful: always extremely friendly, helpful, knowlegeable, and honest.
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by ggreenjeans
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are happy to hear Gynnae continues to provide friendly, knowledgeable, and honest service from start to finish 😄
Came in for scheduled visit of tire rotation.
Everything was fine but next visit probably need to get brakes.
Everything was fine but next visit probably need to get brakes.
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by lpreston345
Verified Customer
Verified Customer
Service Price Transparency
May 13, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad your visit went smoothly and appreciate you trusting us with your service. We will be ready to help when it is time for those brakes 😄
Great service department.
All employees are friendly helpful kind and ready to help if needed
All employees are friendly helpful kind and ready to help if needed
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by dyoungberg2000
Verified Customer
Verified Customer
Service Price Transparency
May 11, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad to hear our service department provided friendly, helpful, and kind support and made your experience a positive one 😄
Management treats seniors with patience, clarity and
honesty. I have gone to this dealership for 16 years. I feel like family, and I send all my friends.
honesty. I have gone to this dealership for 16 years. I feel like family, and I send all my friends.
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by herosheart65
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
May 13, 2026 -
Byers Toyota responded
Thank you for the wonderful review. We truly appreciate your loyalty over the past 16 years and are honored that you feel like family with us. Your trust and referrals mean so much 😄
I have worked with Gynnae several times during routine
services and she has always been very professional and communicates issues very well.
services and she has always been very professional and communicates issues very well.
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by Mleatherman13
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
Apr 27, 2026 -
Byers Toyota responded
Thank you for the great review. We are glad Gynnae continues to provide professional service and clear communication during your visits 😄
I came in thinking I had an issue.
Turned out to be something completely different. They referred me to the correct place and provided me with advice on next steps even when I called b
Turned out to be something completely different. They referred me to the correct place and provided me with advice on next steps even when I called back after my inspection. Gynnae is one of the most professional specialists I've had the pleasure of working with.
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by acreske.lys
Verified Customer
Verified Customer
Other Employees Tagged:
Gynnae Britton
Apr 20, 2026 -
Byers Toyota responded
Thank you for your kind words, we’re so glad Gynnae was able to guide you in the right direction and provide helpful advice throughout the process. We truly appreciate your support 😊