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Byers Toyota

Delaware, OH

4.6
2,471 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,471 reviews

December 21, 2020

Kyle was friendly, knowledgable, and patience. He was not pushy or overbearing. He let me make my own choice on my own time. Highly recommend. More

by lesliewasman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Dec 31, 2020 -

Byers Toyota responded

Thanks for the recommendation, that is the best compliment you can give Kyle Foos and Byers Toyota! Thanks for choosing Byers Toyota for your automotive needs.

December 19, 2020

Please thank a young girl I think whose name is Jeannie. Service did not reset my dash that says service required. She attempted to help me when the men all said they did not know how. thanks again pretty l More

by KYLEBECKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeannie who works in the front not in service
Dec 31, 2020 -

Byers Toyota responded

Thank you! We will be glad to Jeannie McNeely and her boss that she did a great job helping you out. We appreciate the business.

December 17, 2020

Helpful and pleasant. Efficient Why do I have to put 25 Helpful and pleasant. Efficient Why do I have to put 25 words to say the people were helpful pleasant and efficient? What else do you want me to More

by Lynne999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2020 -

Byers Toyota responded

Thanks for the positive feed back and taking the time to rate us. We appreciate you!

December 17, 2020

Communication/customer service from the Service department/Management was definitely lacking. Left a message for the service advisor and the GM and I never heard back. Sad, because I have been goin More

by MDCHURCHGIRL
Customer Service
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Byers Toyota responded

We apologize for our lack of communication. I think part of the problem was the email address we had for you? We do value you as a loyal customer to Byers Toyota and definitely do not want you to feel that we have let you down. Please call or email Pam Bishop (our service manager) at 740.368.7666 or pbishop@byersauto.com at your earliest convenience so we can further address your concerns. Your satisfaction is important to us.

December 15, 2020

Such a good experience!! Ty Barlow is such an amazing car salesman. So nice and easy to talk to. Quick process. Love my new rav4! More

by kendell.queen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Barlow
Dec 17, 2020 -

Byers Toyota responded

Congratulations on your New RAV4! Thanks so much for taking the time to rate us and the positive feed back. We too appreciate the great customer service that Ty Barlow provides.

December 11, 2020

Perfect service experience at Byers Toyota, Delaware Ohio. Special thanks to Jameson, Josh and always to Tara! Every experience there is professional and their customer service is beyond reproach! More

by BLOMMEL5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson, Pam Bishop, Tara Farmer
Dec 17, 2020 -

Byers Toyota responded

Nice to hear that our service department is doing a fantastic job taking care of your automotive needs. Thank you for choosing Byers Toyota.

December 11, 2020

Very friendly staff wHow we're able to quickly answer Very friendly staff w How we're able to quickly answer questions. Only reason not 5-stars was oil change was not performed as requested. More

by Paul C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2020 -

Byers Toyota responded

Thanks Paul for taking the time to rate us! We will make sure we let our service department know of your concerns on the oil change.

December 11, 2020

Tyler and the guys were all great to work with, traveling from out of town to make this purchase. They know a good car, even if it isn't a Toyota. More

by matthew.w.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
Dec 18, 2020 -

Byers Toyota responded

We appreciate at the business and the 5 Stars! Thanks so much, we think that Tyler Hopkins does a great job too. Enjoy!

December 09, 2020

Taylor was very personable, professional, and relatable. He displayed confidence but was not overbearing. He loves his work, and it shows in his actions and words. More

by bsboyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Taylor Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2020 -

Byers Toyota responded

Thanks, we think Taylor Young does a great job too. We appreciate you and the business.

December 08, 2020

Previous visit for a slow leak in a tire, no cause found. Had to return today for a flat in same tire and a nail found in the tire. Replacement service was fine. More

by RHAST401
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 10, 2020 -

Byers Toyota responded

Thanks for taking the time to rate us. Glad we were able to find it and take care of it.

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