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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

February 10, 2025

Very efficient and polite. I couldn't pay that day. Something was wrong with my card and I didn't have my check book. Tara trusted that I would come back next morning and did t More

by SANDYK10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Feb 10, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us! We’re thrilled to hear that Tara was able to assist you and trust you during such a moment. Your kind words mean a lot to our team. We’re always here to ensure a positive and helpful experience for our customers. Thank you for your trust and for coming back to see us!

February 09, 2025

Byers Toyota had exactly what I was looking for. They were very helpful and knowledgeable and excelled at the purchase of my new truck. More

by maeatthebeach
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you found exactly what you were looking for and that our team could help make your truck purchase a great experience. Your satisfaction means everything to us, and we hope you love your new truck. If you need anything in the future, don’t hesitate to reach out. Safe travels!

February 09, 2025

Easy to schedule and Great customer support team… quality work and consistent experience at Byers More

by George R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
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Feb 10, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that scheduling was easy and that our customer support team made a positive impression. Providing quality work and a consistent experience is always our top priority, and your feedback motivates us to continue delivering the best service possible. We truly appreciate your support!

February 08, 2025

15 year customer. Up until recently, I would have given 5 stars. Something has happened to this service department. Their diagnostics are simply lazy. My truck had a s More

by dean.allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
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Feb 10, 2025 -

Byers Toyota responded

Thank you for sharing your feedback and for being a loyal customer for 15 years. We truly value your trust and take your concerns very seriously. I’m deeply sorry to hear about your recent experience—it’s clear we fell short, and I can’t apologize enough for the frustration this caused. We strive to provide accurate diagnostics and exceptional service, so it’s disappointing to hear we did not meet those standards during your visit. Your experience has been shared with our service team to ensure we take steps to improve and prevent this from happening again. If you’re open to it, we’d appreciate the opportunity to discuss this further and make it right. Please reach out to us directly at your earliest convenience. Thank you again for bringing this to our attention, as feedback like yours is essential for us to improve.

February 06, 2025

Gets what needs done in a timely manner. Knowledgeable and helpful in understanding the needs of the vehicle. More

by Deric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Feb 10, 2025 -

Byers Toyota responded

Thank you for your kind words! We're so glad to hear that our team was able to provide timely service and assist you with your vehicle needs. Your feedback means a lot to us and motivates us to continue delivering helpful and knowledgeable support. If there's anything else we can do for you, please don't hesitate to reach out!

February 05, 2025

Adam was very helpful in finding me a car with low inventory in the area More

by mark.gormley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Grimes
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Feb 06, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Adam was able to help you find the perfect car despite the low inventory in the area. Providing exceptional service is always our goal, and we're so glad we could assist you. If you need anything else or have further questions, please don’t hesitate to reach out. Enjoy your new car!

February 03, 2025

Check-in to service was on time, quick and friendly. I received a video of the inspection of my car. The service was completed in less time than the estimate. Overall I was very pleased with the experie More

by christopher.lafollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Routt
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re delighted to hear that you were pleased with your experience. It’s great to know that our check-in process, timely service, and the inspection video all met your expectations. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to serving you again in the future!

February 02, 2025

Excellent service, no issues with the process, sales team or service center. No reason to not return More

by dustinmcquown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had such a smooth experience with our team and services. Your satisfaction means the world to us, and we can't wait to welcome you back whenever you need us again. If there's anything else we can do for you, just let us know!

February 02, 2025

Excellent 5 star service. Staff is courteous and knowledgeable. Extremely satisfied with every experience at Byers Toyota. More

by Jacque Rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with our team at Byers Toyota. It's always our goal to provide courteous and knowledgeable service, and knowing we’ve met your expectations means the world to us. We’re grateful for your support and look forward to continuing to serve you in the future!

February 01, 2025

No problems. Liked the alignment test at door. Will be back for next regular checkup. More

by jpeters71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you appreciated the alignment test at the door and that everything went smoothly. We look forward to seeing you again for your next regular checkup. If there’s anything you need in the meantime, don’t hesitate to reach out!

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