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Byers Toyota

Delaware, OH

4.6
2,361 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,361 reviews

May 04, 2021

Friendly and profesional.they were all responsive to my need at every level.thanks.Do not have any thing else to say.So please have a great day. More

by JERRYTAKEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaphan Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley, Travis Rausch, Trevor McKinney
May 08, 2021 -

Byers Toyota responded

We appreciate you taking the time to rate us. Thanks for the 5 Stars!

May 04, 2021

My husband and I had a very good experience with our sales rep Jeannie McNeeley. She was very knowledgeable and helpful during our buying experience. More

by jr.shives104
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Byers Toyota responded

Thank you! Jeannie McNeely does an excellent job for us - nice to hear she took great care of you too! Enjoy that new Toyota!

May 04, 2021

I was searching for a unicorn and this dealership helped me find it during a time where vehicles were hard to come by. With a short deadline, everything I was looking for was met and available in a vehicle More

by Ralph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
May 08, 2021 -

Byers Toyota responded

We appreciate your business. Nice to know we were able to find the right vehicle for you! Enjoy.

May 04, 2021

The reason my car was in for service was for the white pearl paint issue which was clearly communicated up front. Got a call the next day and was told they only fix that at Tansky Toyota! So why not tell More

by Kbretz49
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tyler "Ty" Barlow
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021 -

Byers Toyota responded

We apologize for the inconvenience. We do not know when we schedule the appointments the condition of the paint. We do not have a body shop here at our location so we are unable to address your concern. Which is why we recommended a different dealership.

May 04, 2021

The financial man was mean and rude was not considerate of my time and I thought the salesman was amazing And that’s all I have to say about that More

by beckholt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
May 08, 2021 -

Byers Toyota responded

Thank for the great rating, glad to hear your sales person was able to provide you with an excellent purchase experience. However we would like to hear more. Please email us directly at smays@byersauto.com

May 03, 2021

Always nice to see the same people at the service desk. Love Tara and Gynnae! Not sure who took care of me. Don’t remember getting her name. Great service as always! More

by MCGRIFFITH87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Byers Toyota responded

We too think that Tara and Gynnae to an excellent job for us and our customers. Thanks for choosing Byers Toyota for your service needs.

April 29, 2021

The process was good but with a few little issues. The sales person knew the car model well and could answer out questions. They were not pushy.the directions to the dealership were slightly wrong. One pr More

by Dan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Rausch
May 04, 2021 -

Byers Toyota responded

Thanks Dan for taking the time to rate us. Please reach out to your sales person or email us directly at smays@byersauto.com - we want to make sure we get all the promises taken care of for you. Thanks for the business.

April 29, 2021

The service from Troy Snyder and the entire team at Byers Toyota was excellent! I was in and out the door in 4 hours. Very efficient! The lack of new car inventory was disappointing. The actual make, mod More

by lrowe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Byers Toyota responded

Great to hear we were able to find a vehicle that works for you. Yes inventory is an issue across the country right now. We are doing our best to get vehicles from Toyota. Your business is important to us and we appreciate you choosing Byers Toyota.

April 29, 2021

very professional crew, always polite, respectful personnel in the service department. they do not push for repairs or replcements just so they can charge you for more $$. never went to another Toyot More

by pfy@bis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Byers Toyota responded

Thank you for your loyalty and trust with your service needs. We appreciate the business.

April 28, 2021

This is our first vehicle purchase from Byers but have been using the service department for several years. This is one of the main reasons we purchased from you. No pressure sales and an easy, smooth t More

by jms1977
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
May 04, 2021 -

Byers Toyota responded

Great to hear we have been doing a great job in service for you. Thanks for you recent purchase and the 5 Star review.

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