Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Byers Toyota
Delaware, OH
2,361 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,361 reviews
May 11, 2021
I loved my Honda CR-V, so was hesitant about any Toyota. We test drive many makes and models and liked the Toyota far best. Friendly knowledgeable staff. Not aggressive or pushy which was much appreciate We test drive many makes and models and liked the Toyota far best. Friendly knowledgeable staff. Not aggressive or pushy which was much appreciated. More
by axlmol
Verified Customer
May 11, 2021
I was in and out within an hour for my 5,000 mile Toyota Care service. The waiting area was good. I sensed an issue when a customer was discussing why her car not ready nor service started when she was th Care service. The waiting area was good. I sensed an issue when a customer was discussing why her car not ready nor service started when she was there to pick it up at the promised time. I had asked for help programming my car with my garage door opener, but was advised to use the internet for directions since we could not test the opener after programming the car. I also asked about an air bag recall which I saw in a magazine. I asked a different service center representative as I was leaving and he looked up my vehicle information. He found no recall for my Highlander. Pam Bishop called me to remind me of service was due, Thank you. More
by Gary
May 10, 2021
Quick work. Thanks. Price was a little high in cost. Emily was great in getting an appointment for me. Will return to take care of my CHR. Emily was great in getting an appointment for me. Will return to take care of my CHR. More
by DEBBITHOMP
May 10, 2021
Great People, excellent work. Dependable and easy to work with. They all seem to understand the idea of customer service I would never take our vehicle anywhere else. with. They all seem to understand the idea of customer service I would never take our vehicle anywhere else. More
by shirleyalice
May 07, 2021
They were super quick and had absolutely no issues. Would definitely come again with my vehicle. Highly recommend this dealership to anyone in the area. Thanks again! definitely come again with my vehicle. Highly recommend this dealership to anyone in the area. Thanks again! More
by schimmne08
May 07, 2021
Scheduling was very easy. COVID protocols were followed well. Lounge was great for working in with WiFi and amenities. And Chelsie was excellent—very attentive, explained services clearly, and was just gre well. Lounge was great for working in with WiFi and amenities. And Chelsie was excellent—very attentive, explained services clearly, and was just great to work with. And I observed her handle a challenging situation with a customer very well, diffusing the situation while ensuring he understood his responsibility going forward. More
by MICKEYHAWK
Employees Worked With
Chelsie. 5 stars
May 06, 2021
Great service, very courteous staff, very knowledgeable mechanics. I've been buying vehicles here for 20 years and will keep doing so. I highly recommend them. mechanics. I've been buying vehicles here for 20 years and will keep doing so. I highly recommend them. More
by GLENNHALM
May 05, 2021
Had to do this transaction from Pittsburgh. Chelsea was very friendly and attentive. She did the best they could to accommodate our needs. Nice work. very friendly and attentive. She did the best they could to accommodate our needs. Nice work. More
by Gababbs92
Employees Worked With
Chelsea
May 05, 2021
Great service as always. Byers Toyota keeps my 17 year old Rav4 running like it's still new. Special thanks to Josh, Gynnae, and Les. old Rav4 running like it's still new. Special thanks to Josh, Gynnae, and Les. More
by WATT_WATKINS
