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Byers Toyota
Delaware, OH
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,477 reviews
March 21, 2025
Had a rebuilt transmission put in my vehicle, weeks later reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are sudden reported issues. Vehicle was seen twice since. Both service advisors I worked with in the past concerning my issues and were tracking this are suddenly not there. Either fired/quit. The advisor I last had was not professional. The new transmission, only 3 months old is still giving me issues and is not yet resolved. I requested to speak to a manager and was turned away and told they wont see me and were busy, very unprofessional. Especially as a repeated customer and one who you just received over 7k from. I was not even offered a call or a good time I could speak to them. Just turned away and was put off on a mechanic advisor instead, who was nice but promised a checkup call and it didn't happen. I have taken numerous hours/days off of work to resolve this matter. I was promised a follow up call this past Monday, never got that call. More
by Ally
Verified CustomerEmployees Worked With
Employees not listed
March 21, 2025
Excellent in customer service and follow up. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. Their service department is excellent also and never pressure you in to repairs that aren’t necessary. More
by btreece1
Employees Worked With
Other Employees :
Troy in Sales, Pam Bishop, Tara Farmer
March 21, 2025
Byers staff are always friendly and pay attention to detail. I highly recommend them to friends and family. detail. I highly recommend them to friends and family. More
by urartdesign
Employees Worked With
March 16, 2025
Price was far and away the best salesperson i talked too out of a dozen over a year. out of a dozen over a year. More
by hermanrose6
Employees Worked With
March 15, 2025
Kyle made this experience very pleasurable and I didn’t spend 4 hours in the dealership in the process. This is my first Toyota and it looks like I will be back. I enjoyed working with Kyle he made all the spend 4 hours in the dealership in the process. This is my first Toyota and it looks like I will be back. I enjoyed working with Kyle he made all the difference in my experience. More
by bmarusky
Employees Worked With
March 15, 2025
Decent place to buy a car. Friendly workers and a clean place to feel comfortable while buying cars Friendly workers and a clean place to feel comfortable while buying cars More
by Linda
March 15, 2025
Great service. Very professional. Adam went out of his way to find us the car that we wanted. Very professional. Adam went out of his way to find us the car that we wanted. More
by huffmanml
March 14, 2025
Great customer service and got me in and out at fast timing. Would highly recommend them timing. Would highly recommend them More
by hamelsean87
March 14, 2025
They were Great to work with! I had a good experience I would use them again. I had a good experience I would use them again. More
by Betsy
Employees Worked With
March 14, 2025
The Service Associate was attentive and customer oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars oriented. Identified the problem and had it quickly corrected, Jameson was my service agent but not listed below under Service Dept. Give him 5 stars. More
by JROGERJ
Employees Worked With
