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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,359 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,359 reviews

June 22, 2023

Great serves from everyone there. Thanks for all the help. Josh Chadwick did a great job More

by billschmidtscustomconcrete
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a five-star review, Bill. We truly appreciate your kind words about Josh Chadwick and our entire team. Being your dealership of choice means a lot to us, and we strive to make sure that each guest has the best experience possible upon visiting our location. We are so glad that all of our hard work has paid off and that you found the service provided by Josh Chadwick and all of our team members to be of utmost quality! We look forward to seeing you back again in the future, and we thank you for your support.

June 22, 2023

Most of the staff are very professional and friendly. My service was completed quickly. Thanks! More

by LGALLEGER
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your service needs, we're delighted to hear that it went so quickly and was accompanied by friendly staff. Customer service is our top priority, and it's wonderful to know that you felt this when visiting our dealership. It's very much appreciated that you took the time to share your positive experience with us and future visitors to the store. We look forward to welcoming you back in the future!

June 21, 2023

Chelsie was very helpful in scheduling the service and helping me select the right product. She definitely went above and beyond to help with this. More

by Angela huffmann
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chelsie yost
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Jun 23, 2023 -

Byers Toyota responded

Hi Angela, we are so pleased to hear that experience at Byers Toyota was delightful. We work hard to ensure our customers are well taken care of and it is clear Chelsie exceeded expectations. It is wonderful to hear the lengths she went for in helping you select the right product and scheduling your service appointment. We thank you for the great review and highlighting Chelsie's efforts in providing exemplary customer service. We look forward to seeing you again when you need help with your vehicle!

June 21, 2023

Car was in very good shape when i got it and communication was great and very easy. More

by gonza660
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Byers Toyota responded

Thanks for letting us know about your experience with Byers Toyota, we appreciate you taking the time to review us! We're glad our communication was easy and that you found your car in good condition. It’s always a privilege for our team to assist throughout this process. We are pleased to hear that we left a positive impression on you and hope that we get the chance to serve you again soon! Thank you again for choosing Byers Toyota.

June 20, 2023

Buyers Toyota is a well equipped dealer that stands out in everything that they do. There repair of my truck was outstanding it runs better than it ever has, outstanding job !! More

by wmilligan816
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2023 -

Byers Toyota responded

Thank you for your kind words! We're thrilled to hear that our service team was able to make sure that your truck is running better than ever. Our repair team works hard to ensure that all cars are fixed and taken care of with attention and precision, so it's great to know this was reflected in your experience. We thank you for taking the opportunity to share your thoughts with us; we truly appreciate it. Please don't hesitate reach out to us anytime if there's anything else we can do for you!

June 19, 2023

They have very clear directions on fixing the car. And how long it would take. More

by Sandylima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Byers Toyota responded

Thank you for your thoughtful review of Byers Toyota, and for recognizing the clarity of our directions when it comes to fixing cars. We strive to ensure that all of our customers have an excellent experience in both getting their vehicles serviced and in understanding the process as well. It's wonderful to see that we were able to meet your expectations! We'd love to have you back should you ever need servicing in the future - thank you again for choosing us.

June 16, 2023

This was my first visit to the service department, and I couldn’t be more pleased! Professional advisor, timely service, and effortless checkout. Very happy! More

by rtwalker229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony
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Jun 19, 2023 -

Byers Toyota responded

Thank you so much for your feedback, and glad to hear you enjoyed your experience at Byers Toyota. Our team is dedicated to delivering not just exceptional customer service but also professional and timely service that meets your needs with effortless checkout. At Byers Toyota, we are committed to keeping our customers smiling even after they leave our store. Once again thank you and we look forward to seeing you again soon!

June 16, 2023

Loce Byers. . the service team is amazing. Tara is very helpful and does not pressure you. Always happy when I leave there.. More

by MAJDUDE04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Byers Toyota responded

Thank you for taking the time to review your experience at Byers Toyota! It is great to hear that our service team has been so accommodating and overall helpful on your visits. We will be sure to pass along your kind words of appreciation to Tara and the rest of the service team. We strive to make our customers feel welcomed, comfortable, and assured that their vehicle is in good hands during any visit with us. We are glad to hear that you have always left feeling satisfied with the care we provide! If there is anything else we can do to make your visit even more enjoyable, please let us know. We look forward to continuing our relationship with you!

June 14, 2023

It was a great experience and I love my new car. Jeff Mull was good salesman More

by kmd13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 15, 2023 -

Byers Toyota responded

Thank you for the 5-star review, we're thrilled to hear that you love your new car and that Jeff was able to provide a great experience. We pride ourselves on professionalism and exceptional customer service, and it's rewarding to hear that we were able to meet your needs. We always strive to ensure our customers have a positive experience when purchasing from Byers Toyota and it sounds like we achieved our goal this time! Thanks again for taking the time to provide your feedback.

June 13, 2023

I have always had excellent service with my car. Friendly staff that keeps you informed!!! More

by mrsboog_01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2023 -

Byers Toyota responded

We are so glad to hear that you have been happy with the service you receive when bringing your car in for repairs! Our priority is to ensure that our customers are well taken care of and leaving satisfied. We especially appreciate you noticing how friendly and informative our staff is. We will pass along your compliments to everyone involved in providing this great service. Thank you for taking the time to provide such a wonderful review of Byers Toyota!

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