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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,447 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,447 reviews

March 03, 2025

Everything was good about the oil change except they forgot to use my discount coupon. Had to ask about it at checkout then she went back and took off More

by goingfishing1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Mar 05, 2025 -

Byers Toyota responded

Thank you for taking the time to leave a review! We’re glad to hear that you were happy with the oil change overall. We apologize for the oversight with your discount coupon and appreciate your patience while we corrected it. Your feedback helps us improve, and we’ll make sure to address this with our team to ensure a smoother experience next time. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for choosing us!

February 28, 2025

Had shaking in brand new Tacoma over 65mph but they told me they couldn't take the car over that speed so I was out of luck. Took a lot of conversations for them to finally take it in. Was in the shop ove More

by kylebaker1384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
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February 27, 2025

Gynnae’s was awesome to deal with. She took care of all our needs. I would recommend her to anyone More

by tawnnybritton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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February 25, 2025

Friendly upon arrival and Great service! They keep you informed throughout the visit. They also give information and recommendations at the end of the visit, without pressure to get things d More

by barbparker17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Feb 26, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you appreciated our friendly service and the effort we put into keeping you informed during your visit. Our goal is always to provide clear recommendations while ensuring you never feel pressured. It’s wonderful to know that came across. We look forward to assisting you again in the future!

February 22, 2025

Helpful, courteous, thorough, fast. Always very professional. Love the muffins and tea while I wait. More

by alanfrank0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 24, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear that you found our team professional and appreciated the muffins and tea during your visit. It’s always our goal to make your experience both comfortable and enjoyable. We look forward to serving you again!

February 19, 2025

The sales person who sold me the car 1. 5 years ago, saw me and asked how the car was and genuinely was interested Help me solve a problem More

by pdpratt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony P, Pam Bishop, Tara Farmer
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Feb 19, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience. It’s wonderful to hear that our salesperson not only helped you find the right car but also followed up with genuine care after all this time. We always strive to build lasting relationships with our customers, and your kind words truly mean a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re here to help!

February 17, 2025

Everyone was knowledgeable and professional. The whole process was completed in a relatively short time and to my extreme satisfaction. More

by audron2002
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, professional, and efficient service is always our goal, and it means a lot to know we met your expectations. If you need anything in the future, please don’t hesitate to reach out!

February 13, 2025

I found the employees to be very professional and accommodating. It was a fairly effortless experience to trade in a vehicle and buy a new one. Would definitely recommend. More

by kristenhedgepeth
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 19, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear that our team provided you with a professional and accommodating experience. Making the trade-in and purchasing process smooth and effortless is always our goal. Your recommendation means the world to us, and we truly appreciate your trust. Enjoy your new vehicle! If there's anything else we can assist you with in the future, don’t hesitate to reach out.

February 11, 2025

Always a pleasure to deal with Tara and the other service writers at Byers. Service is always perfumed on time and costs is what is quoted. No surprises! More

by radar_rider16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Feb 12, 2025 -

Byers Toyota responded

Thank you so much for your kind words and positive feedback. We’re thrilled to hear that you’ve had such great experiences with Tara and the rest of our service writers. Ensuring timely service and accurate quotes is always our priority, and it’s wonderful to know that this commitment is making a difference for you. We truly appreciate your support and look forward to serving you again in the future!

February 11, 2025

Diligent worked to find a resolution to my interment steering wheel heating issue. It was hard to replicate, but they kept after it and found the root problem. More

by ohcatamount
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 12, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience! We truly appreciate your patience while we worked to resolve the issue with your steering wheel heating. Our team is committed to ensuring every problem is addressed thoroughly, and it means a lot to hear that we were able to find the root cause. If you need any further assistance, please don’t hesitate to reach out. Safe travels!

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