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Byers Toyota

Delaware, OH

4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,356 reviews

October 11, 2024

Dealership is ok. Friendly. They did not do a good job orienting me to the new car and its features. The key fob battery died after a few weeks and when i called the More

by Badgerleader
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 11, 2024

I was totally satisfied with the excellent response and follow-up during my quest to obtain a lease vehicle More

by mackcolleenp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2024

Also works to fit my schedule. I trust that she will only recommend what is needed More

by vote-y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Dependable service staff. I was kept informed of my car's service progres. We purchased and service our vehicles at Byers because they treat us well. We live one hour drive fr More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I had a very satisfying experience with buying a used car from Byers Toyota in Delaware. They were very laid back, honest, and thorough. I worked with a salesman named Colton who followed up with a couple of More

by Sspence
Recommend Dealer
Yes
Employees Worked With
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Byers Toyota responded

Thank you for sharing your experience with Byers Toyota, and specifically with Colton. We're thrilled to hear that you found the process honest and thorough. It's wonderful to know Colton followed up on your requests, and we appreciate your trust in us for future purchases. If there's anything else we can do for you, please feel free to reach out. Safe driving!

October 04, 2024

The dealership has great customer service, a relaxing place to wait for your vehicle, overall very satisfied with my experience More

by mehul78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

I will buy all my cars from Todd Garverick and Byers of Delaware. All the employees treat us like family. More

by ben.snively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Pretty quick process and great staff. Kyle and Billy were able to get us the vehicle we went in for. More

by peak.kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

Great to deal with very knowledgeable on the processes and was very quick from start to finish More

by mclees05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you found our team knowledgeable and efficient. It's always our goal to ensure a smooth and quick process for our clients. We look forward to working with you again in the future!

October 01, 2024

I was happy with the oil change, but had an unresolved braking issues. I found a tech bulletin from Toyota that should fix my sporadic brakes issue due to how hybrid regenerative braking does not engage h More

by HiHylove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jameson
Oct 02, 2024 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us. We are glad to hear you were satisfied with your oil change service. However, we sincerely apologize for any inconvenience caused by the unresolved braking issue. Your safety and satisfaction are our top priorities, and we regret that we were unable to address your concern within your warranty period. We understand your frustration, especially considering the recent TSB from Toyota regarding the hybrid regenerative braking system. Please reach out to our Service Manager directly so we can discuss your situation in more detail and explore possible solutions to assist you further. Thank you for bringing this to our attention. We value your business and hope to resolve this matter to your satisfaction.

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