Back

Byers Toyota

Delaware, OH

4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,356 reviews

September 15, 2023

Satisfied with service but mildly disappointed it took an hour and forty five minutes for an oil and coolant change. More

by grheilman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 14, 2023

Great service and Scott really was helpful Took care of my question and inquiries He is really awesome More

by J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott
Sep 15, 2023 -

Byers Toyota responded

Thank you for the great review and kind words. We are so pleased to hear that Scott was able to take excellent care of your questions and inquiries. We know that he always works hard to provide our customers with exceptional service, and we are so glad that you found him knowledgeable and helpful. We value your feedback and thank you for choosing Byers Toyota!

September 14, 2023

Shawn was very informative and patient with us. Didn’t pressure us or try to up sell us. He is a fantastic person! Tyler did a great job with our financing. Showed us several options for an extende More

by psbutton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Byers Toyota responded

Thank you so much for taking the time to share your experience at Byers Toyota. We are thrilled to hear that Shawn and Tyler were able to provide exceptional service and help you find the perfect vehicle, as well as an extended warranty that works for you. We are delighted that their care, attention, and kindness was such a highlight in your experience here. It is because of customers like yourself that we thrive to do our best every day. We look forward to seeing you again in the future!

September 14, 2023

Service is quick and at point. Service crew is attentive. They provide detail information on their finding More

by christ_alvz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Byers Toyota responded

Thank you for sharing your experience at Byers Toyota, we really appreciate it! We're delighted to hear that our service crew was attentive and that you received all the detailed information you needed about your car's findings. It is our commitment to provide excellent customer service and we are thrilled to know that our team exceeded expectations. We would love to help you again in the future, so do let us know if there is anything else we can do for you. Have a great day!

September 13, 2023

Excellent customer service and focus on the needs of our car. Quick and professional. Thanks More

by GOLFEXTRA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Byers Toyota responded

Thank you for your kind feedback! We're so glad our team was able to provide exceptional customer service during your visit. We strive to ensure everyone's experience is as convenient and stress-free as possible. We are delighted that we could help you get back on the road quickly and with confidence in your car's condition. Thank you for choosing Byers Toyota, we appreciate your business!

September 11, 2023

Quick and efficient transaction. Very good interaction with salesman being upfront and honest about vehicle. More

by dls965
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Young
Sep 13, 2023 -

Byers Toyota responded

Thank you for taking the time to review your experience with Byers Toyota. We're really pleased that it went so well and that our team was able to help secure such a successful transaction. We strive to ensure excellent customer service at all times, and we're delighted your experience reflected this! Our talented team of sales staff aim to provide honest feedback about our vehicles, explaining all facets involved in each transaction upfront. They take every effort to make sure they’ve earned your trust before any commitment is made, maintaining an open dialogue throughout. We are thrilled that you had appreciated this during your visit and been left with a satisfactory outcome. We would be thrilled if you chose to visit us again soon and thank you once more for your kind words.

September 10, 2023

No additional charges above msrp on my Grand Highlander. Good communication with my sales person. Answered all my questions in a timely way. Not high pressure w the finance department. Overall, a smooth More

by ohbruff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Byers Toyota responded

Thank you for the 5 stars, we are glad to hear that you had a smooth transaction with Byers Toyota! We really appreciate you taking the time to provide feedback on your experience. Our team strives to provide excellent communication between customers and our sales team, as well as timely responses to questions. We're thrilled to have provided you with no additional charges above MSRP, and that our finance department was not high pressure; that is important feedback. Thanks again for choosing Byers Toyota, and we look forward to seeing you on your next visit!

September 09, 2023

Troy spent very little time with me. He also had another customer that got all of his time while I sat in the middle chairs. I offered to reschedule my appointment since he was busy but More

by bubinski9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 09, 2023

The thing I appreciate most is the service department at this dealership. In addition to fast, knowledgeable work done by the technician is just the way they treat their customers. From the initial contact More

by JPAULEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

September 09, 2023

While I purchased my vehicle here, I have not been back to this dealership for several years since my original new car service contract expired. I was pleased that there was no pressure to resume regular s More

by SPHARION
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

...
32
...