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Byers Toyota

Delaware, OH

4.6
2,389 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,389 reviews

November 01, 2023

All good, all good, all good, all good, except the minimum word requirement for this survey. More

by barmarmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Byers Toyota responded

Thank you for the five-star review, and we appreciate your kind words! We are glad to hear that your experience was so positive. We apologize that the minimum word requirement for our survey was a bit of a challenge and we'll make sure to take your feedback into account when it comes to our customer satisfaction surveys in the future. Thank you again for taking the time ot leave us a review. We hope you enjoyed shopping at Byers Toyota and look forward to having you come back soon!

November 01, 2023

Absolutely impeccable service. Very upfront about the whole process. I was in a bad spot, my car had been totaled, and they were very fast and efficient at getting me a great deal More

by jseery81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2023 -

Byers Toyota responded

Hi, thank you so much for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 29, 2023

Always experienced dependable, speedy and courteous service. Personnel friendly and competent could not be happier More

by roxannegripshover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 28, 2023

Gynnae and Byers did all I could hope to have done and were pleasant. I will drive the extra distance to have work done in the future! More

by Dave Allard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 28, 2023

They performed the service I asked to have completed, so they get a few stars for that. However, one of the requests was to check a tire for punctures / perforations (it had been losing pressure). The same More

by MX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 26, 2023

So far I’ve been satisfied with the service I’ve received. Tara has been professional and easy to work with. More

by Reza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2023 -

Byers Toyota responded

Thank you for taking the time to review your experience with Byers Toyota. We truly appreciate your feedback and are pleased to hear that our team member Tara has provided a professional and pleasant experience. Being customer focused is at the heart of what we do here, so it’s great to know that she is living up to those ideals. We hope you have been satisfied with all aspects of your visit with us and will continue to do business with us in the future. Thanks again for your kind words!

October 26, 2023

This is the first new but second Toyota that we’ve purchased from Byer’s. Everyone whom we’ve dealt from service to the sales area has been truly good to work with. More

by ohjeepgirl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : CJ Schneider
Oct 30, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 22, 2023

Very professional & explained needed service to avoid further problems.would highly recommend the service department. More

by dnlmur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 19, 2023

AWESOME EXPERIENCE - VERY FRIENDLY AND MINDFUL OF MY TIME. I WAS IN AND OUT VERY QUICKLY!! More

by PPATTERSON0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANTHONY ROUTT
Oct 20, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

October 19, 2023

Would prefer checking according to mileage instead of dates. I only use my car when I cannot walk or run to my destination. More

by jdavies003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2023 -

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

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