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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,389 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,389 reviews

November 25, 2023

Good I appreciated the courtesy rides and the free rental when my car was taking longer than planned More

by hccroft
Recommend Dealer
Yes
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Dec 21, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We are glad that you appreciated the courtesy rides and free rental when your car took longer than expected. At Byers Toyota, we strive to offer excellent customer service as well as top-of-the-line products and services. Your positive review of our staff’s friendliness and initiatives to make your stay with us easier is much appreciated. Thank you again for your great feedback. We look forward to servicing you in the future!

November 25, 2023

Great experience and Shawn is an excellent person to deal with. This is our second car bought with him. More

by shellibgray
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Anthony
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Dec 21, 2023 -

Byers Toyota responded

Thank you so much for taking the time to review your experience with us here at Byers Toyota! We strive to make every car buying experience as positive as possible and we are thrilled that Shawn was able to deliver quality service during your visit. We really appreciate your continued loyalty with us and look forward to further assisting you in the future. Thanks again for your kind words!

November 24, 2023

Fantastic experience, I would definitely work with byers again They helped me with everything I needed. Thank you very much. More

by rentonthurston88
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cain
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Dec 26, 2023 -

Byers Toyota responded

Thank you for your kind words! We greatly appreciate your positive feedback about your experience with Byers Toyota. Our team works hard to make sure our customers have a fantastic car buying experience and we are glad to hear we met our goal in helping you with everything you needed. Thank you for choosing Byers Toyota, we hope to work with you again in the future!

November 24, 2023

Honest and respectful They were very helpful . They had a great selection of very nice cars More

by tpinkerton01
Recommend Dealer
Yes
Employees Worked With
Daryl Becker
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Dec 28, 2023 -

Byers Toyota responded

We're glad to hear you had such an enjoyable experience at Byers Toyota! Thank you for choosing to shop with us and for taking the time to share your feedback. We pride ourselves on providing honest and respectful service, and it's wonderful to know that we were able to assist you in finding a great car from our selection. Thanks again for your support, and we hope to see you back at Byers Toyota in the future!

November 23, 2023

Very good job by Tara. She explained everything and answered all my questions. All the work was done efficiently and accurately. More

by rscation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 26, 2023 -

Byers Toyota responded

Thank you for taking the time to write a review! We are grateful to have Tara on our team and we are thrilled she provided an excellent experience for you. We pride ourselves on efficient and accurate service and we are happy to hear that was your experience. Thank you for choosing Byers Toyota, we look forward to seeing you again in the future!

November 20, 2023

This was my first out if state vehicle purchase. I was somewhat apprehensive, but Kyle made the whole process much easier than I anticipated. More

by swatson203
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Byers Toyota responded

Thank you so much for taking the time to share your experience with us, and congratulations on your purchase! We are so pleased you chose to shop with us here at Byers Toyota. We understand this process can be intimidating and we truly appreciate that Kyle was able to put your concerns at ease. There's nothing more important to us than exceeding our customer's expectations, and it's wonderful we were able to make this a seamless experience for you. We wish you many miles of happy driving in your new car and thank you again for being a valued customer!

November 19, 2023

Efficient , and I didn't feel like I was being taken . ... A vantage of More

by mollieann09
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
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Dec 29, 2023 -

Byers Toyota responded

Thank you for sharing your experience at Byers Toyota! We're so happy to hear that you had an efficient and positive visit. It's always our goal to make our customers feel valued and well taken care of, without any sense of being taken advantage of. We appreciate your business and hope to see you again in the future.

November 18, 2023

Josh Lewis and the service team has given my family and I incredible service over the last 10 years. They have been attentive, helpful, pleasant and always go above and beyond. More

by rebekah.monroe
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gynnae Britton
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Dec 21, 2023 -

Byers Toyota responded

We at Byers Toyota couldn't be more delighted to hear your family has had such a positive experience with us over the past 10 years, Rebekah! We are happy to hear that you have found our service team attentive and helpful and that they exceeded your expectations. It's wonderful that they were able to make your experience one of pleasantry for an entire decade. We hope to continue providing exceptional quality service should you need it in the future. Thanks so much for leaving this review and expressing how much our team has done for you over the years!

November 18, 2023

Very friendly and professional service. Always prompt about getting me in and scheduled time for service is very accurate. I have never had any problems with the service provided and will c More

by ceceliafathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jameson
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Dec 21, 2023 -

Byers Toyota responded

Thank you for your kind words, and for putting your trust in Byers Toyota for all your car maintenance. Our team of experts are committed to providing high quality service, so we're thrilled to hear that you have had an overall positive experience with us! It's wonderful that you are continuing to bring your 17 year old Scion XB to us after all this time. We look forward to helping you keep your car running in top condition for many years to come.

November 17, 2023

By far the best service department I have dealt with. Highly recommend this dealership for all your service needs :) More

by chels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 21, 2023 -

Byers Toyota responded

We appreciate your kind words about Byers Toyota, and we're thrilled to hear that you had such a positive experience in our service department. Thank you for taking the time to share your review! It means a lot to us to know that we've been able to meet all of your car servicing needs. We are glad that you are recommending our dealership and would love for you to come visit again soon. Our goal is always to exceed customer expectations and provide superior automotive care, so if there is anything we can do to make your next visit more enjoyable don't hesitate to let us know. Many thanks again for the five stars!

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