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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,356 reviews

October 12, 2023

Justin was awesome explaining every detail about my new car!! Thank you and all the staff!! More

by sam.4777
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Byers Toyota responded

Thank you for sharing your positive experience with us, Justin! We are so glad to hear that you felt well informed during the purchase of your new car and so grateful that we could provide a satisfying and enjoyable experience for you. Our team takes great pride in helping customers like yourself and it's a joy to know that our work was appreciated. We look forward to seeing you again soon!

October 11, 2023

Everyone I came in contact with were professional and willing to help me in any way. More

by david.ice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Byers Toyota responded

Thank you for your kind review. At Byers Toyota, we are committed to providing exceptional customer service to our valued guests and we are thrilled that we exceeded your expectations! It is very rewarding to know that we had a positive impact on your experience with us. We appreciate you taking the time to share your feedback and look forward to assisting you in any way we can in the future!

October 11, 2023

Quick service, simple explanation of work done and easy to talk to. Enjoyable experience st the dealer More

by Foamcapt40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Byers Toyota responded

At Byers Toyota, we are thrilled to hear that your experience with us was enjoyable! Thank you for taking the time to review us and give us your feedback. We strive to provide an exceptional customer service experience that leaves you with a positive impression of our dealership. We truly appreciate you for choosing Byers Toyota and we look forward to being of service again in the future.

October 11, 2023

Quoted a price to do work required for my fix. I got it done the same day for 1/4 the price of their quote At another shop. I Saved $900.00 by not having Beyer do the work. I guess having the fanc More

by Monki37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony
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Oct 13, 2023 -

Byers Toyota responded

Thank you for leaving your review for Byers Toyota. We understand how important it is to find a service shop that provides reliable service at the best price. We are sorry that we were not able to meet your expectations and provide the value you needed. We appreciate and value all of our customers, and strive to ensure their satisfaction every time they visit us. It saddens us to hear that your experience did not meet up with Byers's standards, but we do appreciate you letting us know so that we can continue improving the quality of our service. We hope you have a great day!

October 11, 2023

nick hedges and Dawson justice and Jeff caldwell were great to work with thanks to all of you closing the deal More

by DHD632
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Justice
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Oct 13, 2023 -

Byers Toyota responded

We are thrilled to hear you had such a wonderful experience with our team at Byers Toyota! Nick, Dawson and Jeff worked hard to ensure your needs were met. We thank you for taking the time to recognize them and we are so grateful to have customers like you who appreciate exceptional customer service. We strive to make sure our guests are comfortable and confident when they purchase from us. Thank you again for sharing your positive experience with us!

Oct 14, 2023 -

DHD632 responded

also don't forget to make your service dept noted they are a great team they really take care of us every time were in their they also get 5 stars From the Dinnocente Family thanks again

October 11, 2023

Kyle is awesome! ! I think I got a fair deal and would shop there again More

by grant_5528
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2023 -

Byers Toyota responded

Thank you for your wonderful review and feedback! We appreciate your taking the time to share your experience with us. It sounds like Kyle was able to provide you with an amazing car-shopping experience--he is certainly an asset to our team. We look forward to helping you out again in the future when it's time for your next vehicle. Thanks again and have a great day!

October 10, 2023

We’ve always gotten pleasant and friendly service at Byer’s whether it’s service or sales. More

by ohjeepgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2023 -

Byers Toyota responded

Thank you so much for sharing your experience with us, we are proud to hear that you were pleased with the customer service that you received while visiting Byers Toyota! Our team tries their best to ensure each customer's visit is as pleasant and positive as it can be. We are thrilled to have exceeded your expectations, and are honored that you choose us for all of your automotive needs. We look forward to welcoming you back soon!

October 09, 2023

very professional service. ,shayne was. well informed and honest. i would recommend this dealership. salesroom was spotless More

by pdaniel8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Byers Toyota responded

Thank you for your terrific review! We are so pleased that your experience with Byers Toyota was professional and enjoyable. We strive to provide our customers with the highest quality of service, so we appreciate your kind words expressing your satisfaction. Shayne is one of our valued team members and we are thrilled he was able to pass on his knowledge and honest service to you. Please know that we take pride in keeping our dealership clean at all times as well - it's important for us to present a pleasant atmosphere for our guests. We look forward to serving you in the future. Thank you again for your feedback!

October 06, 2023

They do a great job. They recommend what you need and when you should definitely get it done. More

by tinapott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2023 -

Byers Toyota responded

We are so thrilled to hear we were able to exceed your expectations at Byers Toyota, and want to thank you for taking the time to leave us this wonderful review. We understand that recommendations on required services can enhance your experience with us which is why we strive to make sure we cover all aspects of care for our customers. We are glad the service exceeded your expectations and look forward to seeing you again soon.

October 02, 2023

We have always received excellent service at Byars Toyota in Delaware. The staff are professional and also friendly. More

by TravelsEnd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 02, 2023 -

Byers Toyota responded

We are thrilled to hear that you've always been satisfied with the excellent and friendly service at our Byers Toyota dealership. We take great pride in providing a warm and welcoming environment for each of our valued customers. Thank you for sharing your experience, we really appreciate it! If there is ever anything else we can do to make your visits even better, please let us know.

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