Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership
View Awards

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,356 reviews

December 01, 2023

Wife was scheduled for 1:40, dropped car off early so we could go to lunch. Car was done early, love you guys. Always take good care of us More

by Mmask0
Recommend Dealer
Yes
Employees Worked With
Jameson
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you so much for taking the time to share your positive experience with us at Byers Toyota! We are so glad to hear that we were able to take good care of you and your wife, as your satisfaction is our number one priority! We love hearing from happy customers like yourself and thank you again for letting us know how we did. Please don't hesitate to let us know if there is ever anything else you need in the future. Have a great day!

December 01, 2023

Saw the van online. Scheduled an appointment.after a brief walk around and paperwork test drove it very clean recently serviced and a good fair price drove it home a co More

by ltejb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher (CJ) Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent purchase! We are delighted that you had such a positive experience with us and that we were able to meet all of your needs quickly and efficiently. It sounds like our team answered all your questions, got you the fair price you were looking for, and even made sure the van was recently serviced before taking it home. It is so rewarding to read that you found our services friendly and helpful. We look forward to seeing you soon at Byers Toyota!

December 01, 2023

We went to the dealer to get on a list for future electric hybrids as we knew that there weren’t any on stock- or so we thought (based on the Toyota website). Well, we lucked out and they had just re More

by usgtu99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawna Mays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you for sharing your experience of buying a car with us here at Byers Toyota! We are delighted to hear that you found the process pleasant. We are thrilled that everyone was able to accommodate your needs. It was our pleasure helping you on your journey, making sure the paperwork went smoothly and that the upgrade process went through so that you can be fully satisfied with your new vehicle--we hope it serves you well in all of your future journeys. Thank you again for choosing us for all of your car needs!

November 30, 2023

Well, the truth is I was expecting a free oil change after I was lied to and overcharged the last time but I didn't get it so I was a little disappointed. More

by RSBOWDLE
Recommend Dealer
No
Employees Worked With
Well, the truth is I was expecting a free oil change after I was lied to and overcharged the last time but I didn't get it so I was a little disappointed.
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you for taking the time to share your feedback with us, we really appreciate it! We’re glad that overall you had a positive experience at Byers Toyota. We apologize for any frustration caused due to the miscommunication about a free oil change last time, and understand your disappointment in not receiving it. Here at Byers Toyota, we value transparency and open communication with our customers and are always striving to do better when it comes to customer service. Thank you again for choosing us and for taking the time to give us your feedback - one of our most important ways of learning how to improve experiences for our future customers.

November 30, 2023

Easy, honest, and quick. Everything I want in a car buying experience. Thank you! Much More

by rphillips12003
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Rickard
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you so much for your 5-star review and for choosing Byers Toyota as your car-buying destination! We strive to provide our customers with honest, easy and quick experiences every day and we're thrilled that you found that in our dealership. We appreciate your support - please don't hesitate to reach out if there's ever anything else we can do for you.

November 30, 2023

Easy to get appointment. Prompt greeting. Very quick service with full explanation. Very efficient service team at Byers Toyota! More

by Joe W
Recommend Dealer
Yes
Employees Worked With
Anthony
Report | Print
Dec 20, 2023 -

Byers Toyota responded

Thank you for your excellent review, we really appreciate you taking the time to share your experience with us! We are delighted to learn that our staff is doing such a wonderful job and providing you with such an efficient service. At Byers Toyota, we strive to make each visit as convenient and comfortable as possible and it is great to hear that this was achieved on your visit. Thank you again for your feedback- it is invaluable to us as we continuously improve the experience provided by our team. We look forward to seeing you again soon!

November 25, 2023

This was my second time coming to Byers Toyota. Hands down, the best dealership I’ve been to. Not only do they have a good selection of vehicles, their staff are very kind and helpful too. More

by ChrisD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Byers Toyota responded

Thank you for choosing Byers Toyota again, Chris! We are delighted to hear that our dealership continues to provide you with an exceptional car-buying experience. Our team takes pride in providing friendly and helpful service to all our customers. Thank you for your kind words and for being a loyal customer. We look forward to seeing you again soon!

November 25, 2023

Good I appreciated the courtesy rides and the free rental when my car was taking longer than planned More

by hccroft
Recommend Dealer
Yes
Report | Print
Dec 21, 2023 -

Byers Toyota responded

Thank you for taking the time to leave us a review. We are glad that you appreciated the courtesy rides and free rental when your car took longer than expected. At Byers Toyota, we strive to offer excellent customer service as well as top-of-the-line products and services. Your positive review of our staff’s friendliness and initiatives to make your stay with us easier is much appreciated. Thank you again for your great feedback. We look forward to servicing you in the future!

November 25, 2023

Great experience and Shawn is an excellent person to deal with. This is our second car bought with him. More

by shellibgray
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Anthony
Report | Print
Dec 21, 2023 -

Byers Toyota responded

Thank you so much for taking the time to review your experience with us here at Byers Toyota! We strive to make every car buying experience as positive as possible and we are thrilled that Shawn was able to deliver quality service during your visit. We really appreciate your continued loyalty with us and look forward to further assisting you in the future. Thanks again for your kind words!

November 24, 2023

Fantastic experience, I would definitely work with byers again They helped me with everything I needed. Thank you very much. More

by rentonthurston88
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Cain
Report | Print
Dec 26, 2023 -

Byers Toyota responded

Thank you for your kind words! We greatly appreciate your positive feedback about your experience with Byers Toyota. Our team works hard to make sure our customers have a fantastic car buying experience and we are glad to hear we met our goal in helping you with everything you needed. Thank you for choosing Byers Toyota, we hope to work with you again in the future!

1
...
24
25
26
...
236