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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,462 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,462 reviews

May 01, 2024

Awesome, as always ready for you, efficient and always a pleasure to work with. Highly recommend them More

by timothymcdonnell350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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May 07, 2024 -

Byers Toyota responded

We truly value your continued loyalty to Byers Toyota! Thank you for taking the time to leave us such a positive review. We love hearing that our team was able to provide efficient, friendly service during your visit. Our goal is always to make sure our customers have the best experience possible, so your recommendation means the world to us. We look forward to providing you with exceptional service and keeping up the high standards we are known for. Thanks again!

April 27, 2024

Service center awesome Josh is very helpful and an asset to your company. He is what customer service should be about. More

by Joseph.barr550
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Byers Toyota responded

Thank you for taking the time to share your positive experience with Josh at Byers Toyota! Your kind words mean a lot to us and we will definitely pass along your feedback to Josh and our service team. At Byers, we strive to provide top-notch customer service and it's great to hear that Josh's helpfulness made a difference during your visit. We are lucky to have him as part of our team! Thank you for choosing Byers Toyota and we look forward to seeing you again in the future.

April 25, 2024

Service department was professional, quick, and thorough. I wish the t.v. could be able to change the channel. Other than t by at, no complaints. More

by Bleek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent service needs. We are thrilled to hear that our service department provided you with the professional, quick, and thorough experience we strive to deliver to all of our customers. Your feedback regarding the TV channel has been noted and we will look into ways to improve in this area. If there is anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you again for taking the time to leave a review, we truly appreciate your business.

April 24, 2024

Very bad attitude towards the Client! I would not recommend anyone to buy a car here. More

by Костя.колобов.1982
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Cain
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, though I am saddened to hear that you did not have a positive experience at Byers Toyota. We strive to provide exceptional customer service and create an enjoyable car buying experience. I apologize if we did not meet your expectations in this regard. Again, thank you for sharing your feedback and giving us the chance to improve.

April 22, 2024

Tara is the best. She takes care of the customer .Needs Pat on back. Thanks More

by ECDCCHILLIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
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Apr 29, 2024 -

Byers Toyota responded

We can't thank you enough for your amazing feedback on Byers Toyota, and the shout out to Tara! We are thrilled to hear she took great care of you during your visit. We truly appreciate the time you have taken to share this delightful review with us! We would love to pass on your kind remarks to Tara and her manager - we promise her hard work won't go unnoticed! When it comes to customer ease, support is one of our top priorities, and we are happy that Tara was able to deliver that exceptional experience. Thank you again for choosing Byers Toyota – we appreciate your patronage and look forward to welcoming you back for any future visits!

April 20, 2024

Dealership takes care of u when your there and their techs know what they are doing and very informative More

by smetzer17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Report | Print
Apr 24, 2024 -

Byers Toyota responded

Thank you for taking the time to leave such a positive review about your experience at Byers Toyota. Our team takes pride in providing excellent service and we are thrilled to hear that you felt taken care of during your visit. We are also proud of our knowledgeable technicians and their ability to inform our customers. Thank you for choosing Byers Toyota, we look forward to seeing you again!

April 11, 2024

Great people great service loved whole experience. Felt cared for and would recommend them to anyone More

by chartman890
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Apr 12, 2024 -

Byers Toyota responded

Hi there, thank you for choosing Byers Toyota for your automotive needs. We're so pleased to hear that you had a great experience with our team and felt cared for during your visit. It's our goal to provide top-notch customer service and we're glad we could exceed your expectations. Thank you for the recommendation! Please let us know if there's anything else we can do for you in the future. - The Byers Toyota Team

April 10, 2024

Kyle and Shawn were the best! They went out of their way to make my experience easy and fast. More

by wendifoos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2024 -

Byers Toyota responded

We are absolutely delighted to hear about your positive experience, especially with Kyle and Shawn! Thank you for taking the time to share your kind words. At Byers Toyota, we strive to provide efficient and exceptional service to all of our customers. We are thrilled that Kyle and Shawn were able to exceed your expectations and make your experience easy and fast. Your satisfaction means everything to us, and we will be sure to pass along your compliments. Thank you again for choosing Byers Toyota. We look forward to serving you again in the future!

April 10, 2024

This dealership is the best overall. The sales team and the service team are exceptional. More

by paulaudrey.fayad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Apr 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our dealership! We are so pleased to hear that our sales and service team exceeded your expectations. Our goal is always to provide exceptional service to our customers, and we're glad that we were able to do so during your visit. If there is anything else we can do for you or if you have any suggestions for how we can continue to improve, please don't hesitate to reach out. Thank you again for choosing Byers Toyota, and we look forward to welcoming you back in the future.

April 09, 2024

Scott , service mgr went above and beyond for providing great service. Provided me a free car rental for the day, since the correct parts were unavailable on the first appt. And we have to make another day More

by crisubalde
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Hopson
Report | Print
Apr 09, 2024 -

Byers Toyota responded

Thank you for the kind words, Scott is truly an asset to our team here at Byers Toyota. We are glad he was able to provide you with excellent service and make sure your needs were met. We understand how frustrating it can be when parts are unavailable and scheduling another appointment becomes necessary, so providing a free car rental was the least we could do for the inconvenience. Thank you for choosing Byers Toyota and we look forward to serving you in the future!

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