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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,461 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,461 reviews

May 18, 2024

I had an expensive front brake job done and now my brakes are squealing louder than ever, I am truly wondering if my car actually was even serviced or not. More

by mooretd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gynnae Britton
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 22, 2024 -

Byers Toyota responded

We're very sorry to hear that your brakes are still squealing after having had them serviced with us, I can certainly understand how frustrating that must be. We take great pride in providing quality service to our customers and want to ensure your satisfaction. Please bring your car back into our shop at your earliest convenience so we can further inspect the issue and make sure everything is running smoothly for you. We value your business and will do what it takes to make things right. Thank you for taking the time to share your feedback, we appreciate it and look forward to resolving this for you.

May 10, 2024

The service people were very friendly and helpful. Toyota doesn't carry the bicycle hitch, so they gave me information on where to check for one. More

by kaysue_boggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Byers Toyota responded

Thank you for choosing Byers and taking the time to share your experience, Kaysue. We're glad to hear that our service team was able to provide friendly and helpful assistance during your visit. Our goal is to ensure that all of our customers leave satisfied and we appreciate your feedback which helps us improve our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you again for choosing Byers!

May 08, 2024

Scott allowed me to bring in car with short notice. Took care of issue in timely manner. More

by KAE101520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
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May 13, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're glad we were able to accommodate your last minute appointment and take care of your car issue in a timely manner. Our team works hard to provide excellent service, and it's always rewarding to hear positive feedback from our customers. We truly appreciate your business and hope to see you again in the future. Thank you again for choosing Byers!

May 08, 2024

Easy and fast really like how they got you on your way soon as possible More

by bucknut93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Hedges
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May 10, 2024 -

Byers Toyota responded

Hi there! Thank you for giving Byers Toyota a 5-star review! We are so glad to hear that our team was able to provide you with an easy and fast experience. Our goal is always to get our customers on their way as soon as possible, and we are thrilled that this was your experience. We look forward to serving you again in the future!

May 07, 2024

Helped me resolve a 12 volt battery problem for a 2008 Camry that other dealerships couldn’t More

by jbibler07
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Patitu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Byers Toyota responded

Thank you for choosing Byers for your automotive needs! We are glad to hear that our team was able to help you resolve the battery problem with your 2008 Camry. Our goal is to provide top-notch service to all of our customers, and we're happy to know that we were able to meet your expectations. If there is anything else we can do for you in the future, please don't hesitate to reach out. Thank you again for your review and for trusting us with your vehicle!

May 03, 2024

Tara is great. She has been helpful, honest and pleasant to work with on our two tundra trucks. So nice to have great customer service!!! More

by PSLARSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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May 10, 2024 -

Byers Toyota responded

Thank you for your kind words about our team member, Tara. We are delighted to hear that she provided you with helpful, honest and pleasant service while assisting you with your two Tundra trucks. We strive to provide excellent customer service and we are grateful for your feedback. We appreciate your business and look forward to serving you again in the future at Byers Toyota!

May 02, 2024

Fantastic service! The techs and advisors here rock, wouldn’t take my car anywhere else. Love the Byers family! More

by agorsuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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May 02, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your car servicing needs! We truly appreciate your positive feedback and are delighted to hear that our team provided you with fantastic service. Our technicians and advisors work hard to ensure the satisfaction of our valued customers like you. We look forward to serving you in the future!

May 01, 2024

Awesome, as always ready for you, efficient and always a pleasure to work with. Highly recommend them More

by timothymcdonnell350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
May 07, 2024 -

Byers Toyota responded

We truly value your continued loyalty to Byers Toyota! Thank you for taking the time to leave us such a positive review. We love hearing that our team was able to provide efficient, friendly service during your visit. Our goal is always to make sure our customers have the best experience possible, so your recommendation means the world to us. We look forward to providing you with exceptional service and keeping up the high standards we are known for. Thanks again!

May 01, 2024

They were so amazing all the staff we talked to! They joked around and kept it real on everything! I would definitely recommend them to anyone looking for a car! Great staff! More

by dezycupcake_02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, we are thrilled to hear about your positive experience at Byers Toyota! Our team always aims to provide excellent customer service and keep things light-hearted. We appreciate your recommendation and hope to see you again soon at our dealership. Happy driving!

May 01, 2024

Dealership was easy to find and was inviting, clean and provided adequate space to wait. More

by tracipatnode
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are delighted to hear that our dealership stood out to you! We take pride in providing a clean, inviting and comfortable space for all of our valued customers. We appreciate your feedback and hope to see you again soon. Safe travels!

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