Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,461 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
Contact Dealership
View Awards

1599 Columbus Pike

Delaware, OH

43015

Directions

By Type

Showing 2,461 reviews

June 08, 2024

The car detail was minimal, I have received more for less previously elsewhere. Will not recommend or purchase again. More

by kprince.kg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
June 08, 2024

The car was great, but we didn't get any briefing on the technology operation. The heaters were blowing full hot and full blast - if it wasn't for the Delaware construction traffic on 36/37, I wouldn't hav More

by tom-c
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Price
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Byers Toyota responded

Thank you for choosing Byers as your car provider and for taking the time to share your feedback with us. We are so glad to hear that you enjoyed your car rental experience with us. I apologize if you did not receive a proper briefing on the technology operations of the car. We take pride in providing thorough instructions and ensuring our customers are comfortable with the features of their rental vehicle. I will pass this information along to our team for further training and improvement. We understand the importance of a comfortable ride, especially during long drives like your trip to Delaware. We will ensure that all vehicles are properly set up for future rentals so that you can enjoy a pleasant trip from start to finish. We hope you had a great time in Delaware and we look forward to serving you again in the future!

June 07, 2024

Professional, conscientious, explains things in detail, make sure you are up to date with Toyota’s recommended maintenance. More

by Jim Martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Report | Print
Jun 17, 2024 -

Byers Toyota responded

Thank you for leaving us a 5-star rating, we truly appreciate your feedback! It's great to hear that our team at Byers is providing professional and conscientious service. We take pride in keeping our customers informed and up-to-date with Toyota's recommended maintenance practices. We are committed to delivering the best experience possible and creating a long-lasting relationship with our customers. If there is anything else we can do to assist you, please don't hesitate to reach out. Thank you again for choosing Byers, and we look forward to seeing you again soon!

June 07, 2024

Fantastic service! Really helped me address the things I needed to do on my vehicle and didn’t try and oversell me crap I didn’t. Very trustworthy and it was nice to un More

by ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jun 17, 2024 -

Byers Toyota responded

Thank you so much for your kind words about our service at Byers! I am pleased to hear that our team was able to provide you with helpful and trustworthy assistance in addressing your vehicle's needs. Our goal is always to inform and educate our customers so they feel comfortable with how and why they are spending their money. We appreciate your business and look forward to serving you in the future!

June 06, 2024

Easy to work with go above and beyond. One of the best I’ve worked with. More

by Johndraile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
June 05, 2024

Issues with a warranty request on rear underseat compartment. The bottom compartment tabs are broken presumably from the service but dealership won’t do anything stating it had to be my dog that bro More

by Casey Reiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from byers
Report | Print
June 03, 2024

Staff knowledgeable and welcoming, Chelsie was great at explaining the process for the warranty work. Both visits finished ahead of schedule. More

by mal7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience with our staff was positive, particularly with Chelsie. Our team takes pride in providing knowledgeable and welcoming service to all of our customers. We're also thrilled to hear that your visits were completed ahead of schedule. It's always our goal to finish our work efficiently and effectively. Thank you again for choosing Byers and we hope to see you again in the future!

June 03, 2024

Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

June 03, 2024

Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

June 02, 2024

I recently purchased a new Toyota Tundra and I couldn't be happier with the entire experience. From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made the More

by ryan@thefreedomwindow.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Byers Toyota responded

Thank you for choosing Byers, and congratulations on your new Toyota Tundra Limited! We appreciate you taking the time to share your experience with us and future customers. Our team takes pride in the knowledge and attentiveness we provide during the car buying process, so hearing that we were able to deliver a seamless and enjoyable experience for you is truly gratifying. We understand the importance of transparent and honest communication when it comes to financing, as we want our customers to feel confident and well-informed every step of the way. It means a lot to hear that our commitment to providing excellent customer service stood out to you, especially as a business owner yourself. Thank you for trusting us with your car buying journey and recommending us to others. We hope you continue to enjoy your new Toyota Tundra Limited, and we look forward to serving you again in the future.

1
...
20
21
22
...
247