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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,388 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,388 reviews

February 24, 2024

She was efficient, helpful and easy to work with. . happy with my new car. Trade-in worked out. More

by rosie_val
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Chadwick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 26, 2024 -

Byers Toyota responded

Thank you for your kind words and for choosing Byers Toyota for your car-buying needs! We pride ourselves on our efficient and helpful staff, and I'm delighted to hear they made your experience an easy one. Congratulations on your new car, we hope you love it as much as we do! If there is anything else we can assist you with, please don't hesitate to reach out. Happy driving!

February 22, 2024

I have had a great experience with the sales department, but have always felt like the service department is shady. They will always explain to me that there are necessary maintenance things that are expens More

by Ltiller14
Recommend Dealer
No
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Feb 26, 2024 -

Byers Toyota responded

Thank you for taking the time to provide us with your feedback, we truly value our customers’ opinions. I am glad to hear that you have had a great experience with our sales department and sorry to hear about your concerns regarding the service department. Please know that our top priority is providing exceptional service to all of our customers. We take all customer feedback seriously and have shared your experience with our service team. We strive to always be transparent when it comes to necessary maintenance and pricing, so I apologize if this wasn't reflected in your last visit. We hope to improve upon your next visit and regain your trust in our service team. Thank you again for bringing this to our attention, and we look forward to continuing to assist you in all of your vehicle needs.

February 17, 2024

Good welcome and good feedback The lady communicated what I wanted to check to the technician and gave me feedback. She went ahead to tell me what else is needed to be done. More

by Kimezedavid
Recommend Dealer
Yes
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Feb 19, 2024 -

Byers Toyota responded

Thank you for your 5-star review, we are glad to hear that our team at Byers Toyota provided you with excellent service! We take pride in the communication between our service team and customers, as well as taking the time to explain any additional services that may be needed. We value your business and appreciate your feedback. Please do not hesitate to reach out to us for any future needs or concerns. Thank you for choosing Byers Toyota!

February 16, 2024

Always a pleasant experience from sales to service I will always recommend Byers to all my friends and family! More

by BRETTSPRING
Recommend Dealer
Yes
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Feb 16, 2024 -

Byers Toyota responded

Thank you so much for your kind words and for recommending Byers Toyota to your friends and family! We take great pride in providing exceptional sales and service experiences for all of our customers, and we couldn't do it without wonderful customers like you. We look forward to continuing to exceed your expectations with every visit. Thank you again for choosing Byers Toyota!

February 15, 2024

Everybody has been pleasant. and professional.. I did recommend Betty CChaffin to Adam and she ordered a Corolla Cross also.. More

by georgezlist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your kind words! We are delighted to hear that our team has provided you with a pleasant and professional experience at Byers Toyota. Thank you also for recommending Betty Chaffin to Adam, we are always grateful for referrals from happy customers like yourself. Congratulations on your new Corolla Cross and welcome to the Byers Toyota family. We look forward to serving you again in the future!

February 15, 2024

Went to ask question about new Altima. Was purchased somewhere else but he was happy to answer my question. More

by bsteck0
Recommend Dealer
Yes
Employees Worked With
Dominic Decaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Decaro
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Feb 27, 2024 -

Byers Toyota responded

Thank you for taking the time to visit our dealership and for your kind review. We strive to provide exceptional customer service and are happy to hear that we were able to assist you, even though you did not purchase your Altima with us. If there is anything else we can do for you in the future, please don't hesitate to reach out. We appreciate your feedback and hope to see you again soon at Byers Toyota!

February 12, 2024

Very helpful and worked with us until the deal was made. Jeannie was wonderful and you could tell that she knew everything about the van. We would work with her again. Butch Chips introduced us to her and g More

by firmer2
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeannie McNeely
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Feb 12, 2024 -

Byers Toyota responded

We are thrilled to hear you had a positive experience with us at Byers Toyota! We greatly appreciate your kind words about Jeannie, and will be sure to pass them along. Providing knowledgeable and helpful service is our top priority, so we are happy to know we were able to assist you with your vehicle purchase. Thank you for choosing Byers Toyota, and we look forward to working with you again in the future! Best regards, The Byers Toyota Team

February 11, 2024

Byers is a great place to buy your next car! They are friendly, easy to talk to, and very knowledgeable about Toyota cars! More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Snyder
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Feb 12, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your car-buying needs, Joyce! We are delighted to hear that our team was able to provide you with a friendly and informative experience. We know that making a large purchase like a car can be overwhelming, so we strive to make the process as easy and stress-free as possible. Thank you again for your kind words and we hope to have the opportunity to assist you in the future!

February 10, 2024

Timely, kind, helpful, personalized, above and beyond. Every visit exceeds my expectations. The entire family has a car from Toyota now because of their amazing service department. More

by MARCY.BURGIE.2000
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Feb 15, 2024 -

Byers Toyota responded

Thank you for trusting Byers Toyota, and specifically our service department, for all of your automotive needs. We are committed to providing exceptional customer service and it brings us great joy to see we have exceeded your expectations. Our team takes pride in going above and beyond for our customers, and we're thrilled to hear that you have become a loyal Toyota family because of our service. Your kind words mean a lot to us and we look forward to continuing to provide you with timely, kind, and personalized service for all your future visits. Thank you again for choosing Byers Toyota! Your satisfaction is our top priority.

February 10, 2024

Friendly staff, no pressure Able to get us the vehicle we wanted at a fair price More

by wentder8
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Anthony
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Feb 15, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota, and taking the time to leave a review! We are so glad to hear that our staff made your car buying experience friendly and pressure-free. Our team strives to provide excellent service and fair prices for all of our customers. Thank you again for your patronage, and enjoy your new vehicle!

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