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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,413 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,413 reviews

February 05, 2025

Adam was very helpful in finding me a car with low inventory in the area More

by mark.gormley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Grimes
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Feb 06, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that Adam was able to help you find the perfect car despite the low inventory in the area. Providing exceptional service is always our goal, and we're so glad we could assist you. If you need anything else or have further questions, please don’t hesitate to reach out. Enjoy your new car!

February 03, 2025

Check-in to service was on time, quick and friendly. I received a video of the inspection of my car. The service was completed in less time than the estimate. Overall I was very pleased with the experie More

by christopher.lafollette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Routt
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re delighted to hear that you were pleased with your experience. It’s great to know that our check-in process, timely service, and the inspection video all met your expectations. Your satisfaction is our priority, and we truly appreciate your feedback. We look forward to serving you again in the future!

February 02, 2025

Excellent 5 star service. Staff is courteous and knowledgeable. Extremely satisfied with every experience at Byers Toyota. More

by Jacque Rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you've had such positive experiences with our team at Byers Toyota. It's always our goal to provide courteous and knowledgeable service, and knowing we’ve met your expectations means the world to us. We’re grateful for your support and look forward to continuing to serve you in the future!

February 02, 2025

Excellent service, no issues with the process, sales team or service center. No reason to not return More

by dustinmcquown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear you had such a smooth experience with our team and services. Your satisfaction means the world to us, and we can't wait to welcome you back whenever you need us again. If there's anything else we can do for you, just let us know!

February 01, 2025

No problems. Liked the alignment test at door. Will be back for next regular checkup. More

by jpeters71
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear you appreciated the alignment test at the door and that everything went smoothly. We look forward to seeing you again for your next regular checkup. If there’s anything you need in the meantime, don’t hesitate to reach out!

January 31, 2025

Kyle and Shawn were both very friendly and professional. They were both helpful when picking out my car. More

by MPRATER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Anthony
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Cain
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 27, 2025

They checked out all my concerns and Baby was running much better when I got her back. More

by lallen945
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm sorry, I don't know names.
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Jan 27, 2025 -

Byers Toyota responded

Thank you so much for your kind words. We’re thrilled to hear Baby is running much better now. Taking care of your concerns is always our top priority, and we’re so glad we could help. If there’s anything else you need, please don’t hesitate to reach out. We’re here for you!

January 25, 2025

The salesman Troy was amazing. He keyed in on what we were looking for and knows the product inside and out. More

by brandt_kerkhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for your kind words about Troy. We’re thrilled to hear that he was able to help you find exactly what you were looking for with his expertise and knowledge. We’ll be sure to pass along your feedback to Troy—he’ll be delighted to know he made your experience a great one! If there’s anything else we can assist you with, please don’t hesitate to reach out.

January 24, 2025

Byers makes it easy. We felt like we were being treated fairly and respectfully. Pricing was good. My only suggestion would be to make the customer experience a little More

by Tank
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Moloney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher (CJ) Schneider
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for sharing your experience with us. We’re delighted to know that you felt treated fairly and respectfully, and that you had a relaxed and positive finance process. Your suggestion about enhancing the customer experience with small touches like offering drinks or snacks is truly appreciated. We're always looking for ways to improve, and it’s feedback like yours that helps us grow. We’re grateful for your kind words and look forward to welcoming you back in the future. Thank you for choosing Byers!

January 24, 2025

Quick turn around on the diagnostic and repair of the problem. Tara was excellent in keeping me informed! More

by hd_jlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 28, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that the diagnostic and repair process was quick and efficient for you. Tara will be delighted to know her efforts in keeping you informed made a difference. We greatly appreciate your feedback and look forward to assisting you again in the future!

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