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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,356 reviews

January 31, 2024

The Byers Toyota sales associates and the finance associates were very customer oriented and easy to deal with. Great customer experience all around. More

by Mike zabonik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Speck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Could recall the other finance mangers name, but he was equally terrific to work with.
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Feb 08, 2024 -

Byers Toyota responded

Thank you for the 5-star review, we greatly appreciate it! We are thrilled to hear that your experience with our sales and finance associates was a positive one. Our team takes pride in providing exceptional customer service and we are happy to hear that we were able to make your car buying process seamless. Thank you for choosing Byers Toyota and we hope to see you again in the future!

January 31, 2024

Very accomodating,honest and efficient. Vicki and Becky shuttled me home so that I did not need to wait More

by AREW2345
Recommend Dealer
Yes
Employees Worked With
Jameson
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Feb 02, 2024 -

Byers Toyota responded

Hi there! Thank you so much for taking the time to leave a review for our dealership. We're thrilled to hear that Vicki and Becky were able to provide such excellent service during your visit and make sure you were taken care of. We truly appreciate your kind words and we look forward to seeing you again in the future at Byers Toyota. Thanks again for choosing us!

January 28, 2024

Seamless operation Friendly and helpful Frequent updates All in one service with rental cars on site More

by bradshreve
Recommend Dealer
Yes
Employees Worked With
Jamison
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Jan 28, 2024 -

bradshreve responded

Thank you

January 28, 2024

Great experience overall. Dawson was awesome. It was as easy and quick as it could have been for buying a car. More

by kels_allen
Recommend Dealer
Yes
Employees Worked With
Dawson Justice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Justice
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Jan 29, 2024 -

Byers Toyota responded

Thank you for your review! We're delighted to hear that you had a great experience at Byers Toyota and that Dawson made the car buying process easy and quick for you. We know how important it is to have a smooth car buying experience and we strive to provide just that for our customers. Thank you for choosing us and we hope to see you again in the future!

January 28, 2024

They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chaphan Cramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hedges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

January 27, 2024

Gentleman was Very friendly and courteous. Answered our questions. Wait for the vehicle to get done wasn't too long. More

by cschunatz
Recommend Dealer
Yes
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Jan 29, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review, we greatly appreciate it. We are delighted to hear that our staff provided you with excellent customer service and were able to answer your questions. We understand the importance of efficiency and are glad to hear that your wait time was reasonable. Thank you for choosing Byers Toyota and we hope to see you again in the future!

January 27, 2024

Great deal on trade-in and price of new van. Friendly, courteous sales staff. Finance guy kept trying to up sale and add on a bunch of crap extended warranties. Every time he did, the price didn More

by MP810Medic
Recommend Dealer
Yes
Employees Worked With
Troy
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Jan 31, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your recent vehicle purchase! We are thrilled to hear that you had a great experience with our sales staff and were able to get a great deal on your trade-in and new van. Please know that we take all feedback seriously and will address your concerns about the finance department's sales tactics. We appreciate your honesty and are continuously looking for ways to improve the customer experience. Thank you again for your business, and we look forward to serving you in the future.

January 24, 2024

It was good. Friendly and quick Easy and reliable I'm done Stop. I am done More

by michaelhornberger
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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Feb 02, 2024 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your car needs! We are glad to hear that you had a positive and efficient experience with our team. We strive to provide friendly and reliable service to all of our customers. We hope to have the opportunity to work with you again in the future. Thanks for your patronage!

January 21, 2024

Always polite, helpful. Asks questions to make sure my needs are met. Offers pre-scheduling options for future needs. More

by agarrison999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler "Ty" Barlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2024 -

Byers Toyota responded

Thank you for your kind words and 5-star review! At Byers Toyota, our goal is to always provide polite and helpful service, ensuring that all of our customers' needs are met. We're glad to hear that our pre-scheduling options have been beneficial for you and we look forward to continuing to provide top-notch service in the future. See you soon!

January 20, 2024

The Service Department is the reason that I will purchase my next car at Byers. More

by RDHUDDLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2024 -

Byers Toyota responded

Thank you for your kind words regarding our Service Department at Byers Toyota! We take great pride in providing top-notch service to all of our customers and we're thrilled to hear that it has had such a positive impact on your experience with us. We look forward to helping you with any future car purchases and servicing needs. Thank you for choosing Byers Toyota!

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