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Byers Toyota

Delaware, OH

4.6
2,463 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,463 reviews

March 30, 2019

Very good service. Maybe a hair too long for a basic oil change (1 hour), but can't complain since it was free (Toyota Care 25,000 mile free service). More

by mkelly1076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 26, 2019

Amazing They helped me find a car quick and fast. When I went to pay for my car I was in and out in under an hour. More

by BENJONES46408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 24, 2019

Brought the car 3 time still have same break problem None poor service spent $450 not worth using Toyota service center even customer service was good but quality of work poor car has same problem after More

by pawanseth1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Kelley
Apr 01, 2019 -

Byers Toyota responded

Hello Pawanseth1963, We can guarantee that we worked to provide an excellent experience. We have replaced your brakes and inspected your vehicle further on multiple occasions. We have found no issue with your brake system and we can conclude that is its the oxidation of the metals that occurs when a vehicle sits for a period of time. The oxidation is cleared when the vehicle is drive. WE ask that you please give us a call for a more detailed explanation.

March 23, 2019

Fantastic job. They worked me in without appointment. I was heading out of town and needed 15000 mile service. Did not have an appointment. They worked me in and out in 1 hr. More

by DLCULVER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 22, 2019

Above and Beyond Byers Toyota service Center employs some of the best people! They have been doing quality and honest maintence on my Corolla for 5 years. They find wa More

by SUAREZKristen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Apr 01, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

March 17, 2019

Lied to. Ignored when have issues within 48 hours of purchas Carfax was pushed and was told car had never had any type of body work. 48 hours after buying front plate and bracket fell off car. Found overspray on More

by MIDOHIOMOPARSOURCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Hoppes
Mar 21, 2019 -

Byers Toyota responded

Hello MidOhioMoparSource, We are sorry to hear about your experience, and can understand your frustration. Unfortunately CARFAX is not always 100% accurate depending on what it reported, and whats not. We apologize for that; however that is outside of our control. We do ask that you please give us a call at 740-368-7666. We do want to help us much as we possibly can!

March 17, 2019

Great customer service. Great people to work with very friendly staff. Recommend anyone of my friend's and family to buy from them. Will be back for next vehicle. More

by #awesome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Tackett
Mar 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

March 14, 2019

Wonderful Happy happy happy the service team is the best i really appreciate the great job as always send me some coupons please thank you thank you. More

by KWILSONGONEFISHING33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
Mar 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

March 14, 2019

General service Byers Tokyo service department is the most competent and best staffed of any dealership service department I have ever dealt with anywhere. Their fol More

by Skidb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we are pleased to hear we could provide an excellent experience for you! We greatly appreciate your review and support!

March 11, 2019

It was NOT done right the first time Oil and filter change on Friday. Back in on Saturday for oil leak. Not happy about it but they did get it in right away. More

by Tomh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Byers Toyota responded

TomH, We are sorry for the inconvenience and thank you for allowing us to fix the issue. We can assure you we are not satisfied with the service we provided. We strive to be much better. We ask that if there is ever anything we can help with, that you please give us call!

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