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Byers Toyota

Delaware, OH

4.6
2,464 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,464 reviews

May 16, 2019

The most painless car buying expierence I have ever had! From start to finish, including a test drive and accompanied by my wife, and two kids, we were in and out within 2 HRS. The staff from the top down we More

by ntucker10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 16, 2019

Service Dept was great but check out was terrible. Check out lady was too busy talking to other workers and swiped my credit card as a debit card multiple times and thus it was denied. I got home and More

by KGRIESER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service dept employee is excellent. Don’t know name of check out but sure you can look on my receipt.
May 23, 2019 -

Byers Toyota responded

We greatly apologize for the experience, and we are positive you will not face that sort of experience again. We understand that it is greatly frustrating and for that we apologize. We appreciate your honesty in review as it will help us grow!

May 15, 2019

Excellent service. They were professional. I had a positive experience. The Sevice was excellent. The advisor was very helpful and professional. She was able to answer all of my questions. More

by phyllisj11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 15, 2019

Happy with the service We have bought our cars here for years. We have been very happy with the service we receive. We continue to buy cars here mainly because the service c More

by Billy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Hoppes
May 23, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 15, 2019

Not real happy Came in for recall work. That was fine. Also had oil change/tire rotation - ok. I was given an estimate to change the air filter of $30, which i decli More

by servicepro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
no idea
May 21, 2019 -

Byers Toyota responded

We greatly apologize for the lack of communication on the quote price, we understand your frustration and ask that you please give us a call so we can discuss your experience further.

May 13, 2019

Bad service I have 2018 sequoia and up for 10000 when I told him issue service the guy told me that there’s nothing he can do and he can’t change the design. all More

by Tangnamo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom or tony
May 14, 2019 -

Byers Toyota responded

We apologize for your service experience, and understand your frustration. We will work to make sure this type of experience does not happen again. We ask that next time you are around that you please bring in your vehicle for a wash. We will gladly make it shine like new!

May 12, 2019

Questionable Assessment Was taken in promptly. Requested tech to look at A/C, was told that it would cost me $1000 out of pocket because body shop “missed” it during assessm More

by RICH43
Recommend Dealer
No
Employees Worked With
Don’t remember the techs name
May 14, 2019 -

Byers Toyota responded

Rich, We understand your frustration and we apologize for any confusion we may have caused, we simply looked to help to diagnose the A/C but our records show we never provided a quote, as for the wire harness we apologize that the work was overlooked, we did however, inspect, and repair that mistake free of charge. We ask that you please give us a call if there is anything about your visit you'd like to discuss further.

May 11, 2019

Thank you Tara!"Excellent service as usual" Tara is the best!I always have wonderful and pleasant experience because of her excellent service , I've been servicing my Toyota Vehicles since 2004! More

by Mary Morcos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Tara Farmer
May 14, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 11, 2019

Personal service The service Personnel went above and beyond to take care of my requests and questions about service. They investigated and followed up when they didn' More

by Ldy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Bishop, Dan Kelley
May 14, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

May 10, 2019

Great Sevice Great 1st visit. Will definitely be back. Courteous staff and very clean facility. No hassle with pricing and checkout was a breeze. Highly recommend More

by Tiki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Kelley
May 14, 2019 -

Byers Toyota responded

Thank you for choosing Byers Toyota, we greatly appreciate your review and support!

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