Byers Toyota

Car service The service department was friendly and polite professional people. My car was done in a reasonable amount of time. I would definitely recommend them The service department was friendly and polite professional people. My car was done in a reasonable amount of time. I would definitely recommend them to everyone. More

Buying experience at Byers Toyoto I recently purchased a 2019 Tacoma from this dealership. My salesman Steve Dillon was great to work with. Not high pressure but knowledgeable and a pl I recently purchased a 2019 Tacoma from this dealership. My salesman Steve Dillon was great to work with. Not high pressure but knowledgeable and a pleasure to work with. Would recommend this place for anyone looking for a new or used Toyoto More

Outstanding experience!!! My experience with buying a new car at Byers was perfect ! In addition to great pricing, my salesman, Jeff Hoppes was very professional and had everyt My experience with buying a new car at Byers was perfect ! In addition to great pricing, my salesman, Jeff Hoppes was very professional and had everything prepared in advance of my arrival. Jeff took the time to explain every question I had and gave me a thorough tour and test drive of the car. No detail was overlooked. I drove several hours from Michigan to Byers because of their strong reputation and I was not disappointed! I would highly recommend working with Jeff Hoppes and buying your next car at Byers! More

New car lease I’ve been going to Byer’s for more than 15 years. The buying experience is always easy and fair. The service department is the best around. I’ve been going to Byer’s for more than 15 years. The buying experience is always easy and fair. The service department is the best around. More

Great service prompt and courteous Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to every Great service from the time I arrived until I left I was well informed and they went over all of the paperwork with me.i would recommend them to everyone More

My wife was asked repeatedly for a service she did not want This is the second time we have had a bad experience with this dealership. Be assured that we will not purchase any other cars for here. This is the second time we have had a bad experience with this dealership. Be assured that we will not purchase any other cars for here. More

New car I felt no pressure. They found a car at another dealer, kept the discount, and brought in the car without obligating me to buy it. I did buy the car I felt no pressure. They found a car at another dealer, kept the discount, and brought in the car without obligating me to buy it. I did buy the car. I came to the dealership at least 4 times over 2 months test driving cars before deciding More

Camry xle This was the best car buying experience that I have had. As a sales rep I drive a lot and I replace my cars more often than most folks. Tom Bray made This was the best car buying experience that I have had. As a sales rep I drive a lot and I replace my cars more often than most folks. Tom Bray made this purchase easy. I know who I will be buying my cars from in the future. More

Great friendly service The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix a The Service Staff has always been friendly and knowledgeable. The service department has always kept me informed of any recall items that needed fix and completed the work in a timely manner. More

Mixed reception After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in After the high bar set in my first (and subsequent) interactions with the service personnel at Byers Toyota, I was more than a little disappointed in this service encounter. On Saturday, 12/8, my 2010 Highlander Hybrid was towed, at my request, to Byers. When I arrived, I was greeted in less than an enthusiastic fashion. Perhaps it was b/c I interrupted Tony’s pizza lunch. There were several gaffs in his interactions with me (“what’s a good number to reach you?”; “You just looked me up by my number.” “Well, that could have been your sister’s or something.” “As soon as the tow truck driver gives us the keys...” “I just gave you the keys.” “ Oh, I meant as soon as the car gets here.” In my estimation, Tony did not seem interested in obtaining my information or business. Additionally, I shared some “hopeful” information (meant to allay my concerns, I’m fairly confident) that the tow truck driver provided. Both Tony and, to my chagrin, Daniel (during a subsequent telephone conversation), were disparaging and rather condescending regarding the tow truck driver’s opinion. Wow. How easy it would have been to state, “we’re going to see exactly what’s what before we conjecture on the cause of the malfunction” rather than dissing another individual. More