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Byers Toyota
Delaware, OH
2,462 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,462 reviews
June 19, 2020
Rear Brakes Had an appointment and waited on the service which took about two hours which is what I was told. Everybody was very friendly and my visit went great Had an appointment and waited on the service which took about two hours which is what I was told. Everybody was very friendly and my visit went great.. Gynnae is an excellent be employee. She should be rewarded. More
by SBEST586
Verified CustomerEmployees Worked With
June 18, 2020
Great experience as always Excellent communication with Great experience as always Excellent communication with Taylor and Billie 3 rd vehicle purchased with Taylor in 3 years Found exact vehicle that w Great experience as always Excellent communication with Taylor and Billie 3 rd vehicle purchased with Taylor in 3 years Found exact vehicle that we requested More
by tcschifer
June 18, 2020
Byers employees were helpful, friendly, and professional. We were pleased with the willingness of the staff to take the extra time to try to get us into the truck we wanted. The sales professional we worked We were pleased with the willingness of the staff to take the extra time to try to get us into the truck we wanted. The sales professional we worked with (Kyle) is top notch. He is knowledgeable about the Toyota products and showed us a great variety of vehicles and price points within our budget. We are so pleased that we chose to lease at Byers Toyota and look forward to working with Kyle again in the future. More
by mandikat527
June 18, 2020
My bf called to make an appointment for my car to get checked because it was acting funny. He was told I needed to bring it to Byers Toyota, even though I bought it the week prior at Byers Ford. He asked checked because it was acting funny. He was told I needed to bring it to Byers Toyota, even though I bought it the week prior at Byers Ford. He asked the person on the phone if they weren’t absolutely sure I needed to go to Byers Ford, as that’s where I’d purchased my car. They insisted I needed to go to Byers Toyota & set up an appointment for me. When I got there, I was told I couldn’t be seen there, since I’d bought my car at Ford & I needed to go to Ford instead. I pointed out I don’t have an appointment there so the person that checked me in called over to see if they could squeeze me in. She told me they said to come on over & they’d get me looked at. When I checked in there, I was told at the service desk they don’t know who she spoke to, but they were completely booked & there was no way for me to be seen that day & I’d have to wait a week. I don’t know if this is the same company with utter lack of communication between their Toyota & Ford “branches” or an unfortunate close proximity between two completely separate companies, but there is something seriously wrong with communication between the two & I felt like my time was completely & unnecessarily wasted & my car still isn’t fixed. (For clarification, I’m not positive Tara is the one who checked me in but it won’t let me continue without a specific name. Whoever did check me in was polite & seemed interested in getting me helped. It’s just the terrible communication between the two facilities I have an issue with. Not a specific person) You guys need better policies in place or training or a list of who to speak to so this doesn’t happen to others. More
by erin.harlander
Employees Worked With
Tara Farmer
June 17, 2020
Oil change Quick oil change. Staff extremely nice. Prices for changing cabin air filter ($45.95) and engine air filter ($35.95) are way too expensive. Pick Quick oil change. Staff extremely nice. Prices for changing cabin air filter ($45.95) and engine air filter ($35.95) are way too expensive. Picked filters up at Walmart for approximately $14 each. It doesn't take that long to install them. Had received email offering $10 off an oil change. When I clicked on the schedule now button, it gave me a price of over $80. With $10 off, that would be $10 more than the regular price of $59.99. Needless to say, I didn't sign up for that! Went online and found a coupon for $49.99. If the price of an oil change is going up to $80, I will be having work done elsewhere. :( More
by LIZP1
Employees Worked With
Tara Farmer
June 17, 2020
Awesome. Friendly. Such a good car buying experience. Top notch dealer. Couldn’t have asked for better service. Called to them we was coming car was ready to go notch dealer. Couldn’t have asked for better service. Called to them we was coming car was ready to go More
by bssmitty11
Employees Worked With
Jeff Hoppes, Travis Rausch
June 17, 2020
The staff was friendly and attentive and the facility was clean and comfortable. They were busy while we were there but we never felt rushed or forgotten about. clean and comfortable. They were busy while we were there but we never felt rushed or forgotten about. More
by sshelby1975@ yahoo.com
June 17, 2020
Quick process. Helpful sales rep. Positive experience. Will shop here again if buying another Toyota. Weren’t the lowest price but came down close enough to earn business. Will shop here again if buying another Toyota. Weren’t the lowest price but came down close enough to earn business. More
by wllsrgl
Employees Worked With
June 16, 2020
20000 mile service service was great everything went smooth in an out less than an hour Gyanne an her staff always do a great job would recommend byers to family an frie service was great everything went smooth in an out less than an hour Gyanne an her staff always do a great job would recommend byers to family an friends More
by DHD632
June 16, 2020
Amazing experience! Quick and honest and got an awesome deal on my new vehicle and my trade in. Jeff answered every question I had for days leading up to the purchase and Trevor was super straight forward deal on my new vehicle and my trade in. Jeff answered every question I had for days leading up to the purchase and Trevor was super straight forward about everything and honest about what's really necessary and what isn't. He also got us an awesome rate. Extremely happy with my experience. More
by emilytrimble
