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Byers Toyota

Delaware, OH

4.6
2,465 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,465 reviews

July 07, 2020

Came in for my final free oil change, the 25,000 mile one. I advise me of a couple things that could use a tension on the truck. There is absolutely no pressure whatsoever. Friendly and efficient. More

by Ldy
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

July 07, 2020

The sales experience with Tyler was great. He made it very easy to say yes to the deal. I couldn’t be happier. The finance experience, however, could be better. Although the finance manager was really ni More

by captainblackhawk
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins, Travis Rausch
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle purchase! We apologize that you had to wait so long for your delivery due to us being short staffed. We greatly appreciate your review and your business!

July 07, 2020

Great service in my car selection process. Treated with respect. Very accommodating. Jeannie McNeely was very warm & professional. Silly to have a 25 word minimum! More

by KIMKFORMAN
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Rausch
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your positive review and your support!

July 07, 2020

I have been coming to Byers Toyota to see Shayne and Darryl for several years. Shayne is my favorite car salesman and it's worth a 4-Hour drive from my home. Shayne and Darryl are very professional an More

by Trixie
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your Toyota, Trixie! We greatly appreciate your positive review and your support!

July 06, 2020

There are no words to adequately praise Tom Bray for his handling of our Highlander lease. He went above and beyond what we expected to make our transition from a 2017 Highlander to a 2020 as easy for us as More

by ruffus52
Recommend Dealer
Yes
Employees Worked With
Tom Bray, Kannon Grant
Jul 06, 2020 -

Byers Toyota responded

Thank You. We think Tom Bray is great also! Glad to hear he was able to provide you with an excellent purchase experience. Enjoy your new Highlander and thanks for choosing Byers Toyota.

July 05, 2020

So happy with the process experienced at Byers Toyota! The team was welcoming, friendly and all around amazing! The financing process went very smoothly and overall, I cannot complain about the team here! More

by a.brown1030
Recommend Dealer
No
Employees Worked With
Shayne Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kannon Grant
Jul 20, 2020 -

Byers Toyota responded

We are sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. This is not the way we choose to do business. We have begun an internal review so that we can better train our staff in their interactions with our customers. Again we apologize for the inconvenience this has caused you.

July 05, 2020

Takes forever for just an oil change and then tries to sell us a bunch of stuff they say we “need”. McDaniel Toyota from now on... More

by ROVAI1
Recommend Dealer
No
Employees Worked With
Josh Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer, Dan Kelley
Jul 20, 2020 -

Byers Toyota responded

We are sorry to hear we were not able to provide you with the exceptional service we depend on our employees to provide to our customers. Due to Covid-19, we are short staffed so oil changes are taking a little longer than normal. We apologize for the inconvenience and appreciate your business.

Jul 20, 2020 -

ROVAI1 responded

This is not a COVID thin, been that way since 2016 when I purchased the vehicle. Waiting for the next excuse!?!

July 04, 2020

Service was good and everyone was friendly. I definitely think more deals should be offered, also honor healthcare workers. I really love the car purchase. More

by busta2be
Recommend Dealer
Yes
Employees Worked With
Kyle Cain
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kannon Grant
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your positive review and your support!

July 03, 2020

One of the smoothest buying experiences I have ever done. There was no pressure to buy. They delivered my new truck to my house and took away the trade in. Awesome!!! More

by timothygrannell
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle, Timothy! We greatly appreciate your positive review and your support!

July 03, 2020

5k maintenance & oil change. Scheduled online. In & out, comfy waiting room, not crowded & it was complimentary. Clean & wearing masks too. Great experience and will be back. More

by wells.trevor
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

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