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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,356 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,356 reviews

June 05, 2024

Issues with a warranty request on rear underseat compartment. The bottom compartment tabs are broken presumably from the service but dealership won’t do anything stating it had to be my dog that bro More

by Casey Reiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott from byers
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June 03, 2024

Good quality service and friendly workers. Nice amenities and snacks while you wait. Been here twice and will be back! More

by npjackson177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to write a review of your recent visits with Byers, we really appreciate it! We are thrilled to hear that our team provided you with good quality service and made you feel welcome during your wait. Our goal is to make every visit to Byers enjoyable and convenient, so it's great to know that our amenities and snacks helped make your experience even more pleasant. We look forward to seeing you again soon and continuing to provide top-notch service.

June 03, 2024

Byers Toyota performed the work I needed done to perfection and in a timely manner. More

by nuge48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Gray
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you so much for choosing Byers Toyota for your vehicle needs! We are thrilled to hear that our team was able to provide top-notch service in a timely manner. Your satisfaction is our top priority and we look forward to serving you again in the future. Drive safely!

June 03, 2024

Staff knowledgeable and welcoming, Chelsie was great at explaining the process for the warranty work. Both visits finished ahead of schedule. More

by mal7797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie
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Jun 04, 2024 -

Byers Toyota responded

Thank you for taking the time to leave us a review! We're so happy to hear that your experience with our staff was positive, particularly with Chelsie. Our team takes pride in providing knowledgeable and welcoming service to all of our customers. We're also thrilled to hear that your visits were completed ahead of schedule. It's always our goal to finish our work efficiently and effectively. Thank you again for choosing Byers and we hope to see you again in the future!

June 02, 2024

I recently purchased a new Toyota Tundra and I couldn't be happier with the entire experience. From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made the More

by ryan@thefreedomwindow.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you for choosing Byers, and congratulations on your new Toyota Tundra Limited! We appreciate you taking the time to share your experience with us and future customers. Our team takes pride in the knowledge and attentiveness we provide during the car buying process, so hearing that we were able to deliver a seamless and enjoyable experience for you is truly gratifying. We understand the importance of transparent and honest communication when it comes to financing, as we want our customers to feel confident and well-informed every step of the way. It means a lot to hear that our commitment to providing excellent customer service stood out to you, especially as a business owner yourself. Thank you for trusting us with your car buying journey and recommending us to others. We hope you continue to enjoy your new Toyota Tundra Limited, and we look forward to serving you again in the future.

June 01, 2024

Amazing. Everyone was so nice kept me updated. The greater was very nice as well More

by Elkeller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Byers Toyota responded

Thank you for your kind words and for taking the time to write this review. We are so pleased to hear that you had an amazing experience at Byers. Providing excellent customer service is our top priority, and it's always a pleasure to know that we've met or exceeded our guests' expectations. We love hearing specific examples of when our team members have made a positive impact, like when you mentioned being kept updated and the nice greeter. I will be sure to personally thank them for making your visit so memorable.

May 29, 2024

Kyle is a great sales person. He listens and doesn’t do high pressure sales which we love!! His communication skills are top notch and thorough. I recommend people to the dealers More

by smokey2756
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Foos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Toyota responded

Thank you for the shoutout to Kyle, Tom! We love hearing about our stellar employees and the positive impact they have on our customers. I'm glad to hear Kyle's approach to sales resonated with you and that he provided top-notch communication. We appreciate your recommendation and look forward to serving you again in the future at Byers. Happy driving!

May 29, 2024

Thorough in their explanation for buyers. Very friendly & helpful staff. Accommodating to buyers. Will return. More

by stevedonnajack
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Moloney
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 30, 2024 -

Byers Toyota responded

Thank you for choosing Byers for your recent purchase! It's great to hear that our staff was able to provide thorough explanations and great service during your visit. Our goal is to make the buying process easy and enjoyable, so we're thrilled that you found our team to be accommodating. We can't wait to welcome you back in the future for another great experience at Byers. Thanks again for your feedback!

May 25, 2024

They are quick to check me in, diagnose the problem, and fix the problem. It was seamless and painless. No charge for a quick fix! I am extremely pleased and grateful. Thank you! More

by dorianmartell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chelsie Yost
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May 28, 2024 -

Byers Toyota responded

We appreciate your review, and we're delighted to hear that you had such a positive experience with our team at Byers! Our technicians always strive to provide efficient and reliable service to our customers, and we are happy to hear that it was quick and painless for you. At Byers, we understand how important it is to have a functional and well-maintained system, which is why providing prompt and effective solutions is our top priority. We're thrilled that you were pleased with the results of our check-in process and diagnosis. Our team takes great pride in providing quality services without any hidden charges or fees.

May 25, 2024

Shane was very friendly and helpful. Manager (can’t remember his name) was very outgoing and easy to talk to. More

by tlw0963
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shayne Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darryl Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Byers Toyota responded

Thank you for your kind words and 5-star rating, we truly appreciate it! It brings us great joy to hear that Shane and our manager were able to make your experience at Byers a pleasant one. We strive to provide exceptional customer service and a friendly atmosphere, so it means a lot to us that you took the time to mention these specific employees. Thank you for choosing Byers and we hope to welcome you back soon!

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