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Byers Toyota

Delaware, OH

4.6
2,466 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,466 reviews

August 09, 2020

Used to be a great place to buy a car. Now I only purchased there due to location and them having the vehicle in stock that I wanted. Took several weeks to get the deal to match other dealerships. I More

by sheaferj
Recommend Dealer
No
Employees Worked With
Troy Snyder
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor McKinney
August 08, 2020

Great service and caring people Service and people are very nice. Get me right in and care about what is going on. The waiting area is very nice to work from or relax. Great atmosp More

by GEORGIAHART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

August 08, 2020

Great car buying experience! Very timely and professional staff. Buying my car from them was easy and painless, especially with cars as affordable as theirs! More

by Colin McKay
Recommend Dealer
Yes
Employees Worked With
Travis Rausch
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle, Colin! We greatly appreciate your positive review and your support!

August 07, 2020

Everyone was nice but there was no sense of urgency. I expected trade in value to already be worked up by the time i was back from test drive. It might be from Covid reasons, but we spent over 4 hours clo More

by Buyer
Recommend Dealer
Yes
Employees Worked With
Trevor McKinney
Aug 28, 2020 -

Byers Toyota responded

Thanks for the feed back. We apologize for the delay in processing your new car purchase, we will make sure our management team is alerted to this. I would also ask that you email our customer service directly in regards to your tire issue. smays@byersauto.com We do appreciate the business and the fact that you drove so far to get to us. Enjoy the new car.

August 07, 2020

Overall the service good...however this is twice while getting my service done they have said we will wash your car, it’s a free courtesy service....and twice now when I pick it up they did not wash my ca More

by C_KAUBLE
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Aug 28, 2020 -

Byers Toyota responded

Thanks for choosing Byers. We agree we should not tell you we are going to do something then not. Thanks for bringing this to our attention we will make sure our management team is alerted. We appreciate your business and the feed back.

August 06, 2020

Everyone was so nice and helpful, I felt at ease during the entire process. From starting with email communication until driving away with my dream vehicle, I felt respected and valued. More

by anna.marie1984
Recommend Dealer
Yes
Employees Worked With
Nick Hedges, Travis Rausch
Aug 21, 2020 -

Byers Toyota responded

Anna, thank you for choosing Byers Toyota for your vehicle purchase. We greatly appreciate your positive review and your support!

August 06, 2020

Addressed my concerns Professional, courteous and empathetic to my concerns.Follow up by sales rep was appreciated! They shared in detail the results of what was found. Wil More

by HMS2BY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Butch Chipps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer, Dan Kelley
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to purchase your vehicle! We greatly appreciate your positive review and your support!

August 06, 2020

Byers Delaware is a honest dependable dealer .I have always thought I have gotten good service at a fair price.Their service department employees are always very helpful and friendly.Especially Daniel , More

by Toyota
Recommend Dealer
Yes
Employees Worked With
Tara Farmer, Dan Kelley
Aug 21, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota for your vehicle service. We greatly appreciate your positive review and your support!

August 05, 2020

They worked so effortlessly in getting us a great car and good deal! We were never pressured, got to test drive whatever we wanted, and were treated with such kindness. Highly recommend to anyone looking for More

by Mary Berkey
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins, Travis Rausch
Aug 21, 2020 -

Byers Toyota responded

Mary, thank you for choosing Byers Toyota for your vehicle purchase. We greatly appreciate your positive review and your support!

August 05, 2020

I wasn't on the schedule, my truck had problems while I was driving to Columbus from north of Mt. Gilead. The service dept. really took care of me and helped me with a rental, got my truck in in a timely m More

by DCHERVANK
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Byers Toyota responded

Thank you for choosing Byers Toyota to service your vehicle! We greatly appreciate your positive review and your support!

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