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Byers Toyota
Delaware, OH
2,466 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com!
At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 2,466 reviews
August 13, 2020
I took my van for service and was told about 3 hours. About 4 hours later I get an update on my service (for my ac which I simply requested to be charged because I know something is wrong with it and I j About 4 hours later I get an update on my service (for my ac which I simply requested to be charged because I know something is wrong with it and I just wanted to try to get through summer without a huge bill which I also explained). So at this 4 hour mark NOTHING has been done with my ac and I have about a 4,000 estimate for repair. I text again and explain that I just wanted it charged. The estimate was given and agreed, knowing there was no guarantee for how long it would last. Then I was quoted about another hour and a half (which would make the total time about 5.5 hours)!!! After about a half hour I get a call to tell me it was done and a lower price was given to me for the ac charge and approved by a manager.. Great! I got to the dealership, paid for the oil change and ac charge and left. My ac was still blowing warm after several minutes of being gone from the dealership (I gave it a few minutes thinking it had to “warm up”). I text Tara to tell her what happened. She called me back but I couldn’t answer because I couldn’t hear with windows down. I called when I got home and she apologized and refunded my money. However, in a short statement I took my van for a specific service, they attempted to sell more knowing I know there’s a problem, it took nearly double the tome I was quoted, I paid and then the service wasn’t even done!!!!! So now I have to waste my time for several to take it elsewhere (because there not a chance I’ll ever bring my vehicle back there), which is inconvenient and more importantly takes time away from my children and disrupts plans for the day or my sleep schedule (because I’m a nurse who works nights). I am to put it mildly not happy! And when I do decide to trade and upgrade my vehicle, which I know is coming in a few months, I certainly will NOT come there!! More
by ONELUCKYMOM_4
Verified CustomerEmployees Worked With
Tara Farmer
August 13, 2020
Enjoyed working with Troy. A a a a. A a a a w w w w w w w w w w w w w w w w w w w w w More
by davis
Employees Worked With
August 13, 2020
Toyota toyota do do good good job job. Troy is is is is is awesome! Waiting on touch-up paint for truck for almost two weeks is awesome! Waiting on touch-up paint for truck for almost two weeks More
by Shawn and Terri
August 12, 2020
They made my buying experience easy. All staff involved very friendly and very easy to talk to. No pressure sales! Great group to work with. Would highly recommend Byers! Answered all my questions! I very friendly and very easy to talk to. No pressure sales! Great group to work with. Would highly recommend Byers! Answered all my questions! I bought a used car & I love purchase! Darryl, Kyle & Taylor are great guys! Appreciate you making me feel very welcomed! More
by carey.jacscarey
August 11, 2020
Arrived earlier as I had to attend a meeting during scheduled time. They took the car right in and completed the work well ahead of schedule. Everything was thoroughly explained and remediated. scheduled time. They took the car right in and completed the work well ahead of schedule. Everything was thoroughly explained and remediated. More
by sheaferj
Employees Worked With
August 11, 2020
Awareness of customer needs met! Chelsie, was great in attending and understanding what I wanted done though it was very technical. I have been to other dealerships but this was my be Chelsie, was great in attending and understanding what I wanted done though it was very technical. I have been to other dealerships but this was my best experience! More
by scaruso10
Employees Worked With
Chelsie Yost, Blaise Bentley, Earnest Meier, MIchael Hornung, Jeff Hoppes
August 11, 2020
Professsional service and good communication. Excellent use of safety precautions relative to COVID-19. Service was done quickly and correctly. Scheduling was super easy as well. use of safety precautions relative to COVID-19. Service was done quickly and correctly. Scheduling was super easy as well. More
by DAN.FINLEY
Employees Worked With
Sorry don’t recall
August 11, 2020
Christian Norman was great. No pressure sales, great listener, conducts business in an honest and purpose driven manner. I’ll be shopping with Byers again, the whole team at Byers Toyota was great. listener, conducts business in an honest and purpose driven manner. I’ll be shopping with Byers again, the whole team at Byers Toyota was great. More
by Kurtdomini
August 10, 2020
Everyone I encountered was very friendly and helpful. Kyle Cain did an excellent job going over the paperwork thoroughly and having my vehicle clean and a full tank of gas. It was a pleasant experience! Kyle Cain did an excellent job going over the paperwork thoroughly and having my vehicle clean and a full tank of gas. It was a pleasant experience! More
by debcarp3
