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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,477 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,477 reviews

January 11, 2025

This is the 5th vehicle I have purchased from Byers Toyota. They are always professional and treat customers with respect. More

by judywski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Byers Toyota responded

Thank you for your continued support and loyalty! We’re thrilled to hear that you’ve consistently had a professional and respectful experience with us. It means a lot to know you’ve chosen Byers Toyota for your vehicle purchases time and time again. We look forward to welcoming you back in the future and are always here to assist with anything you need. Safe travels!

January 10, 2025

The sales reps were very good. Tyler was ill and Taylor stepped in for him just as if he had been dealing with me the entire time, very professional. There were a few things with t More

by schristi59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Taylor
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Jan 15, 2025 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our sales reps, particularly Tyler and Taylor, to be professional and accommodating. It’s always our goal to provide a seamless experience, and we’re glad they could assist you effectively. We sincerely apologize for the issues with the car, such as the missing tire cap, underinflated tires, and missing floor mat. These details should have been addressed before you received the vehicle, and we will review our processes to prevent this from happening in the future. Your feedback about the finance portion is also invaluable; we understand how important it is to streamline this step, and we will work to improve this aspect of our service. We truly appreciate your understanding, and we’re happy to hear that the car has been meeting your needs so far. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your business and for helping us continue to grow and improve. Safe travels!

January 10, 2025

It was very disappointing when the service department billed for services they did not perform. This was also my very first time using the service department. More

by Jeff Ulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
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January 06, 2025

every thing seems to be working great now every one was very helpful I will be back More

by twestervil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't see him in the list
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Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear everything is working great and that our team was able to assist you well. We look forward to welcoming you back again soon!

January 05, 2025

Very friendly staff that goes out of their way to make sure you're a satisfied customer. More

by mertandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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January 03, 2025

Had an amazing experience at Byers thanks to Adam Rickard! They were knowledgeable, patient, and made the process so smooth. Highly recommend!” More

by mohsenkiani
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 03, 2025

“Had an amazing experience at Byers thanks to Adam Rickard! They were knowledgeable, patient, and made the process so smooth. Highly recommend!” More

by mohsenkiani
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Adam Rickard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 01, 2025

The service department is amazing! Helpful, courteous, informative and knowledgeable and friendly. Wouldn’t take my vehicle anywhere else More

by JULI_GIBN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
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December 30, 2024

Excellent customer orientation. Kept up-dated on service progress. Josh provided great service. Thank you. More

by JROGERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 29, 2024

Great place to buy a car or a truck. They have a good service department. .. More

by Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
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Dec 30, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience purchasing your car or truck and that you're happy with our service department. It means a lot to us that you took the time to leave this review. If there's anything more we can do for you, don't hesitate to reach out. Safe driving!

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