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Byers Toyota

Delaware, OH

4.6
2,454 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,454 reviews

December 06, 2024

The Communication I received was good, the quality of work was good, and my explanations were exceeded. More

by trevort28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff "Mullzie" Mull
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Chadwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! It means a lot to know that the communication, quality of work, and service exceeded your expectations. Your feedback inspires us to continue delivering the best experience possible. We truly appreciate your support!

December 03, 2024

Excellent customer care! ! I have worked with Gynnae, Tara and various other Service Advisors ever since my first vehicle purchase back in 2015. That same vehicle has been onl More

by KULICHPEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words and for trusting us with your vehicle since 2015! We’re thrilled to hear that you’ve had such positive experiences with our team. It’s truly rewarding to know that the level of care and service we strive to provide has kept you coming back. We’re honored to continue serving you and keeping your vehicle in top shape—your loyalty means the world to us!

December 03, 2024

I don't know Gynnae. Britton. I have only worked with Troy Snyder and Tara Farmer, More

by DREITER471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Farmer
Dec 19, 2024 -

Byers Toyota responded

Thank you for sharing your experience! We appreciate your feedback and are glad to hear about your interactions. If there’s anything else we can assist you with, please don’t hesitate to reach out.

December 02, 2024

Excellent customer care. Getting the purchase approval done at all cost to the benefit of their customer. Will keep patronizing this dealership. More

by premierstaffservices
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Speck
Dec 19, 2024 -

Byers Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had such a positive experience with us. Providing excellent customer care is incredibly important to us, and we’re so glad we could assist you. Your continued support means the world to us, and we look forward to serving you again in the future!

December 01, 2024

Found very courtesies staff. Excellent experience. Recommended for future visit. X X X X X More

by aaafaq
Recommend Dealer
Yes
Employees Worked With
Tara Farmer
Dec 19, 2024 -

Byers Toyota responded

Thank you so much for your kind words! We’re thrilled to hear that you had an excellent experience and found the staff courteous. Your recommendation means a lot to us, and we look forward to welcoming you again in the future!

November 29, 2024

Dawson followed through in a courteous timely manner and delivered what he promised! An asset to the dealership! More

by atw053307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson Justice
November 29, 2024

Tara and team always do a fantastic job. The service experience is better than the Mercedes dealership!! More

by gboodoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pam Bishop, Tara Farmer
November 28, 2024

I find Gynnae to be very informative and knowledgeable and truly sincere-an asset to Toyota. Car typically gets taken in right away-sometimes i find the wait time a little extensive-I had 2 visits this m More

by maddy_brenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 28, 2024

The price charged for the service was not correct and we were overcharged per the quote and pre-payment for parts. Service department could not even explain the charges and what happened. Even when the More

by B_GOSCHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t recognize the people listed
November 27, 2024

They repaired a tire for me which needed repaired again less than two weeks later. I had to take the truck back after an alignment because it rode worse than when I took it in. Wrote expressing my frustrat More

by jsellers58
Recommend Dealer
Yes
Employees Worked With
I don't remember who 8 worked with
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