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Byers Toyota

Delaware, OH

Overview
Employees
Reviews
Vehicles
4.6
2,393 Reviews
Byers Toyota is proud to serve all of your new and pre-owned vehicle needs! Byers Toyota is a proud member of the Byers Auto Group which has been serving central Ohio since 1897! We invite you to visit us in person, or online at byerstoyota.com! At Byers Toyota, it's our mission to provide high-quality and affordable cars, truck and SUVs to drivers throughout Delaware, Columbus and all of Central Ohio. We always go the Xtra Mile to ensure the complete satisfaction of our customers. You'll certainly enjoy the confidence that comes with a buying a car from a name you can trust! After all, that's how we've stayed in business as a family-owned and operated dealership for over 100 years! We also realize that shopping for your next car can be a stressful and time-consuming process, but we provide a pressure-free shopping experience that's unrivaled by dealerships throughout the Columbus, OH area!
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1599 Columbus Pike

Delaware, OH

43015

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Showing 2,393 reviews

January 18, 2025

They have been help full with information that I needed to take care of the car More

by GOLFLADY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 18, 2025

Friendly, knowledgeable staff. Vehicle repaired and ready for pickup when promised. Clean and comfortable waiting area. More

by DSTITES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 17, 2025

I had an issue that was unresolved initially, but the service team went above and beyond to resolve the issue. Very impressed with the team!!! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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January 16, 2025

An Excellent place to buy a new car. Salesperson and Manager are easy to deal with. More

by Regmi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeannie McNeely
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2025 -

Byers Toyota responded

Thank you for your kind words. We’re thrilled to hear you had an excellent experience with our team. Providing friendly and hassle-free service is always our goal. We look forward to serving you again in the future. Enjoy your new car!

January 12, 2025

Very fast and responsive would definitely recommend them to any of my friends! Great service thanks More

by jgmafun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gynnae Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear you had a great experience with our service. Your recommendation means the world to us, and we’re always here to provide fast and responsive support whenever you need it. Thanks again for choosing us!

January 11, 2025

This is the 5th vehicle I have purchased from Byers Toyota. They are always professional and treat customers with respect. More

by judywski
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominic Decaro
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2025 -

Byers Toyota responded

Thank you for your continued support and loyalty! We’re thrilled to hear that you’ve consistently had a professional and respectful experience with us. It means a lot to know you’ve chosen Byers Toyota for your vehicle purchases time and time again. We look forward to welcoming you back in the future and are always here to assist with anything you need. Safe travels!

January 10, 2025

It was very disappointing when the service department billed for services they did not perform. This was also my very first time using the service department. More

by Jeff Ulmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tara Farmer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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January 10, 2025

The sales reps were very good. Tyler was ill and Taylor stepped in for him just as if he had been dealing with me the entire time, very professional. There were a few things with t More

by schristi59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler and Taylor
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Jan 15, 2025 -

Byers Toyota responded

Thank you for taking the time to share your experience with us. We’re thrilled to hear that you found our sales reps, particularly Tyler and Taylor, to be professional and accommodating. It’s always our goal to provide a seamless experience, and we’re glad they could assist you effectively. We sincerely apologize for the issues with the car, such as the missing tire cap, underinflated tires, and missing floor mat. These details should have been addressed before you received the vehicle, and we will review our processes to prevent this from happening in the future. Your feedback about the finance portion is also invaluable; we understand how important it is to streamline this step, and we will work to improve this aspect of our service. We truly appreciate your understanding, and we’re happy to hear that the car has been meeting your needs so far. If there’s anything else we can assist you with, please don’t hesitate to reach out. Thank you for your business and for helping us continue to grow and improve. Safe travels!

January 06, 2025

every thing seems to be working great now every one was very helpful I will be back More

by twestervil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't see him in the list
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Jan 14, 2025 -

Byers Toyota responded

Thank you so much for your kind words! We're thrilled to hear everything is working great and that our team was able to assist you well. We look forward to welcoming you back again soon!

January 05, 2025

Very friendly staff that goes out of their way to make sure you're a satisfied customer. More

by mertandjim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tara Farmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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