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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

September 12, 2023

Ecelllent service. Very timly.only good things to remark on my experience with Burnvile Toyota. More

by MZAPIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson
Sep 13, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 12, 2023

It was good service. This survey is pissing me off because you are making me right more word. It was good service should have been enough More

by LRIIP19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Sep 14, 2023 -

Burnsville Toyota responded

Thank you for sharing your positive experience! Your feedback will be reviewed with our team. Please do not hesitate to reach out to us if you have any questions. Take care! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 10, 2023

Good knowledge and solid service skills By Sean. Glad to have my car taken care of by Burnsville Toyota More

by RONO33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal, Jason Colby, Sean O'Driscoll
Sep 12, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to write such great feedback, Ron. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Sean was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

September 10, 2023

Jason is fantastic - I’d hire him to teach our staff what customer service is and should be!! More

by 2006 4RUNNER with 250k Miles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Peterson, Jason Colby
Sep 12, 2023 -

Burnsville Toyota responded

Your compliments and kind words mean so much to us and our team! I love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming to see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 09, 2023

Chaz was so helpful. He listened made thoughtful suggestions and made extra time to ensure we had a positive experience during a difficult time. More

by JSmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chaz Oatis
Sep 12, 2023 -

Burnsville Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let me know if you have any concerns about your vehicle. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 09, 2023

Quick, efficient. Forgot to give me my report out. Had to call and go back to the service area to get it. Reported two warranty concerns as well. Was told I have to t More

by jlpeterzen1@frontiernet.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ruhland
Sep 12, 2023 -

Burnsville Toyota responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

September 09, 2023

Extremely friendly and informative. Very kind , patient and no pressure of any kind. Answered any questions honestly and sincerely. More

by leescave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Coleman, Dominic Martinez
Sep 12, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 09, 2023

Holy moly is all I can say, I went in and went out in one piece. Epic 😎 More

by Foocho “The Money” Ferrari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Allex Roberge, Amador Pacheco, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll
Sep 12, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 08, 2023

Mark was helpful and informative. Appreciated the emenities in the waiting room and the free car wash. More

by TERRY_MICKELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Sep 12, 2023 -

Burnsville Toyota responded

To say thank you is not enough, Terry! I am thrilled to read your kind words about our employees, facility, and overall experience with us. Please stop by Burnsville Toyota again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

September 08, 2023

Cole was great and answered my questions I had regarding an incomplete recall I had on my 2018 Prius C. More

by PRAMIREZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Sep 12, 2023 -

Burnsville Toyota responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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