Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

Directions

By Type

1,494 Reviews of Burnsville Toyota

June 01, 2024

Sean was very informative and professional. As always the dealership is clean and the workers are professional and kind. More

by ESPETALGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Driscoll
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you, Sean, for your kind words and for highlighting our team's professionalism. We are glad to hear about your positive experience with us at Burnsville Toyota. We appreciate your recognition of our efforts to provide excellent service. We hope to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

I was again very satisfied with the service and this lady tech was very helpful and made sure I knew everything they were doing to my RAV4. More

by PRAMIREZ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the excellent review of your recent service experience with Burnsville Toyota and our dedicated technician. We appreciate your kind words and are thrilled to hear that you were satisfied with the service provided for your RAV4. We always strive to keep our customers informed and deliver top-notch service. We look forward to welcoming you back in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Kara is wonderful very helpful kind. Kept me well informed. Great to do work with. More

by hjh55126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words and positive review! We are thrilled to hear that you had a great experience with us at Burnsville Toyota. Kara will be delighted to know that her assistance and communication were helpful to you. We look forward to serving you again in the future or feel free to share your experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Appointment was on time and as always the lounge was clean and cozy. Staff was respectful and kind More

by JWAMESH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the positive feedback! We're thrilled to hear that your appointment at Burnsville Toyota was smooth and enjoyable. Our team takes pride in providing a clean and cozy environment for our customers. We look forward to welcoming you back again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

We were greeted, welcomed, updated , completely and professionally cared for I highly recommend Burnsville Toyota Service Department More

by READLIKETHEDICKENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby, Tyler Johnston, Sean O'Driscoll
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota Service Department! We are delighted that you felt welcomed and well taken care of by our team. Your recommendation means a lot to us, and we look forward to serving you again in the future. Drive safely! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

This is our 5th purchase from Burnsville Toyota. We won't go anywhere else! We are soo happy with them!!! More

by nfelcyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your loyalty, we truly appreciate your continued trust in Burnsville Toyota! We are thrilled to hear about your positive experiences with us. Looking forward to many more great transactions in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 01, 2024

Long line when I arrived for my 9:30 appointment. All the other times I've been there the service was prompt. Mistaken vehicle mileage on the final printout. The mileage shown was several thousand More

by KNMLV04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kara Eischens
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. I appreciate you bringing these concerns to my attention. Rest assured, we take your feedback seriously and will address these issues internally to ensure a smoother and more efficient experience moving forward. If you would like to discuss this further, please feel free to reach out to me directly. We value your business and hope to have the opportunity to better serve you in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 31, 2024

It was great done . My oil change and tire rotation was easy to schedule . Very nice lounge, I was in and out in more than an hour due to a busy day . More

by liemhuong88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connor Knutson
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your oil change and tire rotation, Liem! We are delighted to hear that you found scheduling easy and enjoyed our lounge. We understand that busy days can impact service times and appreciate your patience. We look forward to serving you again in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 31, 2024

The oil change was performed within 90 minutes dispite being very busy but was too high a price. More

by JEFFMAINS001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us, Jeff. We appreciate your understanding of our busy times and are glad to hear that your oil change was completed within 90 minutes. We aim to provide competitive pricing and will take your comments into consideration for the future. Feel free to reach out if you have any further concerns. Thank you for choosing Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

May 31, 2024

Service was done fast even without an appointment on an early Thursday morning. I was able to get a ride home and get things done while car was serviced More

by SESTILL58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for sharing your experience with us. We're pleased to hear that our team was able to accommodate you quickly and efficiently, even without an appointment. It's great to know you were able to continue with your day while we worked on your vehicle. We appreciate your business and look forward to seeing you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

1
...
7
8
9
...
150