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Burnsville Toyota

Burnsville, MN

4.4
1,495 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,495 Reviews of Burnsville Toyota

June 06, 2024

Very professional, friendly service, nice waiting area with coffee and snacks. Clean and quiet. People helpful. More

by JAKIRCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service persons names.
Report | Print
Jun 10, 2024 -

Burnsville Toyota responded

Thank you for your positive feedback about your experience at Burnsville Toyota. We are delighted to hear that you found our service to be professional and friendly. We take pride in our clean and quiet waiting area, and we're glad you enjoyed the amenities. Our team is always here to assist you, and we look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Always friendly, great service. Drinks and snacks are provided. Chairs are comfy, and the windows provide natural sunlight for reading. More

by KAILEAKUBAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for the kind words! We're thrilled to hear that you had a positive experience at Burnsville Toyota. We take pride in providing a welcoming environment with excellent service. We look forward to welcoming you back for your next visit. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Fast and competent service provide by Cole and his team. Excellent communication and notice when service was completed. More

by LJMAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for your kind words! We are thrilled to hear that Cole and our team provided you with fast and competent service. We pride ourselves on excellent communication and timely updates. We look forward to serving you again at Burnsville Toyota. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 05, 2024

Got an appointment same day. ("Maintenance required" button was on.). Service was timely and professional. More

by ruthl1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 07, 2024 -

Burnsville Toyota responded

Thank you for choosing Burnsville Toyota for your maintenance needs! We are delighted to hear that your service experience was both efficient and professional. Our team strives to provide top-notch service to all our customers. We look forward to welcoming you back for any future maintenance needs. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 04, 2024

Financial person cheating me,Toyota finance offer 4. 99%but he gave me 5.75% I know my eligibility More

by kamalanathanv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian Xiong, Sean Giere, Caio Evangelista
Report | Print
Jun 06, 2024 -

Burnsville Toyota responded

Thank you for sharing your feedback with us. We take matters like this seriously and would like to investigate these finance concerns further. Please reach out to me directly so I can look into this. Your experience is important to us. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 04, 2024

Mark was very friendly, quick and helpful both the day we came in with our car issue as well as the day we brought it in to be serviced. More

by ktdraper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Jun 06, 2024 -

Burnsville Toyota responded

Thank you for the 5-star review, Mark was glad to assist you with your car needs. We appreciate your kind words and look forward to seeing you again at Burnsville Toyota for any future services. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 03, 2024

Great service as always! Thank you for the professionalism and fast service as always. Thanks again! More

by NIKKIOYE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 05, 2024 -

Burnsville Toyota responded

Thank you for your kind words, Nikki! We are thrilled to hear that you had a great experience with Burnsville Toyota. We appreciate your recognition of our professionalism and fast service. Please do not hesitate to visit us again in the future or share your positive experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 03, 2024

Luis is a great salesperson who answered all my questions about the new Camry that we bought. I told him that I liked the car's safety features, but I didn't know if my wife would go for the bright red pain More

by cathyandjohnsilver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Rocha Evangelista
Report | Print
Jun 05, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us, Cathy and John! We are thrilled to hear that Luis provided you with exceptional service and helped you find the perfect Camry that met all your needs. Our team at Burnsville Toyota always strives to go above and beyond for our customers. We look forward to serving you again in the future. Drive safely in your new Camry! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 02, 2024

Very friendly people. Greeted promptly Efficient Knowledgeable Helpful when I needed to go home for my title More

by maryndaboys
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Marsh, Caio Evangelista, Patty Coleman
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for the kind words about your experience at Burnsville Toyota. We're thrilled to hear that our team was friendly, prompt, efficient, knowledgeable, and helpful during your visit. We strive to provide excellent service, and we're glad we could assist you with with your title. We look forward to seeing you again in the future or feel free to share your positive experience with others. Thank you for choosing Burnsville Toyota! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 02, 2024

Always great customer service when I come there for service for my Toyota RAV4 suv More

by egspatterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Colby
Report | Print
Jun 04, 2024 -

Burnsville Toyota responded

Thank you for your kind words about your experience with us at Burnsville Toyota, especially when bringing in your Toyota RAV4 SUV for service. We appreciate your loyalty and look forward to serving you again in the future. Feel free to share your positive experience with others! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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