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Burnsville Toyota

Burnsville, MN

4.4
1,494 Reviews
Call Dealership (952) 592-9846

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,494 Reviews of Burnsville Toyota

June 10, 2024

$118. 00 charge is way too high for a 5 qt oil change! Have only done business with Burnsville Toyota and would like to continue. More

by ron.anderson477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Grosulak, Mark Stibal, Cole Mitchem, Jason Colby, Neil Knutson, Tyler Johnston, Sean O'Driscoll, Riley Flenniken, Mario Najera
Report | Print
Jun 12, 2024 -

Burnsville Toyota responded

Thank you for your feedback. Please reach out to me directly so I can address your concerns. I look forward to continuing to serve you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 10, 2024

Tyler was very knowledgeable and helpful; good representative of B. T. Also want to thank Roy, who gave me a ride home. People in his position are also front line workers who need to be recogniz More

by PEGGREG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 12, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with Burnsville Toyota! I appreciate your kind words about Tyler's knowledge and helpfulness. I'm also glad to hear that Roy went above and beyond by providing you with a ride home. I look forward to assisting you again in the future! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 10, 2024

Professional service with exceptional and knowledgeable staff who provided me the entrusted service and competitive pricing More

by YENHACHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad knopp
Report | Print
Jun 12, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! I'm thrilled to hear that you found our service at Burnsville Toyota professional and our staff knowledgeable. I aim to provide competitive pricing along with exceptional service. Please feel free to visit us again or recommend us to others! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 09, 2024

Fast and friendly service. .every one was very nice..very busy place.. very good waiting area More

by LONEJOHNNIE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patty Coleman
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive review! We are thrilled to hear that you had a fast and friendly service experience at Burnsville Toyota. We strive to provide excellent customer service in a busy environment, and we are delighted that you found our waiting area enjoyable. We appreciate your feedback and hope to see you again soon! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 09, 2024

Professional, efficient, and personable. All went as expected and was accomplished in a timely manner. More

by bobpreston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive feedback! We appreciate your kind words and are glad that your experience with Burnsville Toyota met your expectations. We look forward to assisting you again in the future or feel free to share your experience with others. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 09, 2024

Has a great time while visiting. The dealership was friendly and welcoming. Definitely would come back for my next car More

by vang.doua
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Parker
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive review, Vang! We're thrilled to hear you had a great experience at Burnsville Toyota. We appreciate your kind words about our friendly and welcoming dealership. We look forward to helping you with your next car purchase! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 08, 2024

Outstanding service! Love the way they have the technician make a video of the repair process. Best idea ever! More

by RLH13459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for sharing your positive experience with us! We're thrilled to hear that you appreciate our technician's repair process video. At Burnsville Toyota, we strive to provide outstanding service and innovative solutions for our customers. We look forward to seeing you again for your future automotive needs! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 08, 2024

I always feel better taking the car to Toyota for any car service and repair work. They know what they are doing and make every attempt to restore your car to normal condition. It was rather costly but I gue More

by PBRADLOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Stibal
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for your kind words and for choosing Burnsville Toyota for your car service and repair needs. We are delighted to hear that our team made your experience pleasant and hassle-free. We strive to provide top-notch service and ensure your vehicle is in optimal condition. If you ever need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

June 07, 2024

Very easy to work with fantastic job. Both financial person and sales person were excellent people to work with. More

by BARNEY1807
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Giere, Patty Coleman
Report | Print
Jun 11, 2024 -

Burnsville Toyota responded

Thank you for the positive feedback, Barney! We are delighted to hear about your fantastic experience at Burnsville Toyota. Our team strives to make the car buying process smooth and enjoyable. We appreciate your kind words and look forward to assisting you again in the future. Safe travels! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

June 06, 2024

Very professional, friendly service, nice waiting area with coffee and snacks. Clean and quiet. People helpful. More

by JAKIRCH
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember service persons names.
Report | Print
Jun 10, 2024 -

Burnsville Toyota responded

Thank you for your positive feedback about your experience at Burnsville Toyota. We are delighted to hear that you found our service to be professional and friendly. We take pride in our clean and quiet waiting area, and we're glad you enjoyed the amenities. Our team is always here to assist you, and we look forward to welcoming you back in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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