Burnsville Toyota

I was satisfied with the service, people involved and wait time. No problems checking in or out, wait time. No problems checking in or out, More

Patty was very responsive either by text or call to answer all my questions and keep me up to date with the progress of my purchase and when it would be available. If she didn't know the answer, she w answer all my questions and keep me up to date with the progress of my purchase and when it would be available. If she didn't know the answer, she would find out from her manager and get back to me very timely. More

All went very well for this simple 5000 mile service. The wait was long but I understand that this is due to staffing shortages which is common everywhere now. The wait was long but I understand that this is due to staffing shortages which is common everywhere now. More

From the initial intake after I expressed interest in a specific vehicle to meeting with the salesperson to the explanation of supplemental packages with the business manager , everything was handled with specific vehicle to meeting with the salesperson to the explanation of supplemental packages with the business manager , everything was handled with high competence and professionalism…they inspired trust and confidence in their various roles More

Mark did not make me feel he was trying to help me find the best solution for my issue at an affordable price. The part the dealership charged me for was way over priced! 3-4 times the mark up of other pa the best solution for my issue at an affordable price. The part the dealership charged me for was way over priced! 3-4 times the mark up of other part houses in the area or even another dealership and almost twice the OEM part elsewhere. Then $50 for shop supplies! Wow, I think I can find other places to do my maintenance in the future. Too bad as I bought 2 vehicles from Burnsville and have had them serviced here for 15 years. Where and when does the loyalty doing business here pay out? Not once has anyone ever acknowledged my relationship with the dealership. Maybe there was never one to be had. I guess I am old school to believe that still has value. More

Salesperson was very helpful and nice. The process to purchase was very straightforward and reasonably quick. The process to purchase was very straightforward and reasonably quick. More

The Service was Great. I bought the Vehicle I wanted. It was nice setting up the car features on the computer screen before leaving the dealership. That was very beneficia I bought the Vehicle I wanted. It was nice setting up the car features on the computer screen before leaving the dealership. That was very beneficial. Also going over the car again, since I waited several months for the vehicle to come in.—Everyone was very professional and I would definitely buy another vehicle from Burnsville Toyota. More

Very well coming,very respectful,caring and you made sure i went out of the door with my new car.that made me happy i went out of the door with my new car.that made me happy More

Total waste of our time. The righthand doesn't know what the left is doing. The righthand doesn't know what the left is doing. More

They didn't care much about costumer. They didn't do free the inspection anymore. They didn't do free the inspection anymore. More