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Burnsville Toyota

Burnsville, MN

4.4
1,499 Reviews

14730 Buck Hill Rd.

Burnsville, MN

55306

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1,499 Reviews of Burnsville Toyota

November 20, 2023

Our sales representative Patty Coleman was friendly, informed, patient, and attentive to our goals. We would request her help again for a future auto purchase. And Burnsville Toyota served us well thr More

by mdyrdal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patty Coleman
Nov 22, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 20, 2023

Found Tyler Borgen knowledgable, nicely low-key and relaxed, and helpful. Can't ask for more! Burnsville Toyota has provided good service more than 99% of the time and has gone out of their way to More

by w.mcneff
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Tyler Borgen
Nov 22, 2023 -

Burnsville Toyota responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 19, 2023

we were very happy with your service dept, they kept us informed, and made sure we were taken care of More

by faribault1381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Knutson
Nov 21, 2023 -

Burnsville Toyota responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 19, 2023

Burnsville Toyota always makes sure that our vehicles are running in top notch condition. This is much appreciated. More

by Derbes0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Nov 21, 2023 -

Burnsville Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 18, 2023

Didn’t have an appointment but had a problem with a tire. They helped me with no problems and was fixed within an hour. Very happy. More

by PAMHOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Nov 21, 2023 -

Burnsville Toyota responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 17, 2023

I have been here twice. Both times Tyler is the only advisor who acknowledged me. The others just stand at the desk and chat with each other while you wait to be approached. More

by c.titra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Nov 17, 2023 -

Burnsville Toyota responded

I appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. I am happy Tyler provided you with a comfortable experience. At your earliest convenience, please feel free to reach out to me so that we can learn more about your visit. I hope to talk with you soon. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 17, 2023

Always a good experience at Burnsville Toyota. Tyler is such a nice young man. He helped move our car along quickly as it needed 2 things done. We love all our Toyotas and will continue coming to More

by DENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Johnston
Nov 21, 2023 -

Burnsville Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 16, 2023

Service was great! The staff was very pleasant and the facility was very welcoming. The whole experience was very good! More

by KWILTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mitchem
Nov 16, 2023 -

Burnsville Toyota responded

Thank you for writing this amazing review for our team! At Burnsville Toyota, we always appreciate customer feedback, and I am pleased to hear that our team provided a welcoming visit. I hope to earn the opportunity to work with you again in the future. Please let me know if you have any questions. Sincerely, Nathan Dietz, Executive Sales Manager, ndietz@burnsvilletoyota.com

November 16, 2023

Two things I found lacking in your usual good service. One - you didn’t reset the “maintenance required” message on my dashboard as agreed. It was still there in full view on my dashboard when I left, More

by ronalddauner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 17, 2023 -

Burnsville Toyota responded

We appreciate you taking the time to share your experience with our service department, Ronald. Here at Burnsville Toyota, we like to ensure that each and every vehicle is given the utmost attention to detail. I would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

November 16, 2023

Very knowledgeable and friendly. Explained everything they did and let me know about future issues that would be done. More

by LUDDIE0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Flenniken
Nov 17, 2023 -

Burnsville Toyota responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Mike Poulin, Service Director, mpoulin@burnsvilletoyota.com

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